Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Andras

Northglenn

Summary

Enthusiastic and reliable professional committed to delivering outstanding customer service and fostering positive guest experiences. Expert in proactive problem-solving and team collaboration, thriving in dynamic environments.

Overview

5
5
years of professional experience

Work History

Server

Kokopelli Beer Co
06.2025 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Merchandiser

Coors Distributing
04.2023 - 05.2024
  • Verified products appeared at correct locations in proper quantities.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

General Manager

Prosper Foods Co
11.2021 - 04.2023
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Interacted well with customers to build connections and nurture relationships.

Customer Service Representative

VCA Firehouse Animal Hospital
11.2020 - 10.2021
  • Scheduled appointments and coordinated with veterinary staff.
  • Processed payments and managed client invoices.
  • Maintained accurate client records and updated information as needed.
  • Provided information about veterinary services, products, and promotions to clients.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

Associate of Arts - General Studies

Howard Community College
Columbia, MD

Skills

  • Meticulous in task execution
  • Excellent customer service and guest engagement
  • Experience in a variety of point of sale systems and adaptive technical skillset
  • Strong ability to multitask
  • Bubbly personality

Timeline

Server

Kokopelli Beer Co
06.2025 - Current

Merchandiser

Coors Distributing
04.2023 - 05.2024

General Manager

Prosper Foods Co
11.2021 - 04.2023

Customer Service Representative

VCA Firehouse Animal Hospital
11.2020 - 10.2021

Associate of Arts - General Studies

Howard Community College

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