RACHEL ANDREWS
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Guest Lead
Altar'd State
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Sales Associate
The Southern Loft
05.2023 - 11.2024
- In my role, I played a key part in delivering excellent customer service by actively interacting with customers both in person and over the phone
- I made sure to address inquiries, resolve issues, and provide information in a friendly and professional manner, ensuring that each customer felt heard and valued
- Additionally, I contributed to the company's social media presence by monitoring and responding to messages, comments, and reviews on various platforms
- Whether answering questions or addressing concerns, I aimed to maintain a consistent, positive brand voice while helping customers in real time
- By juggling both phone interactions and social media engagement, I helped create a seamless and responsive experience for customers, strengthening relationships and enhancing customer satisfaction
Customer Service Representative
Ashevilles Fun Depot
06.2018 - 03.2020
- I worked at both the snack station and the front desk, where I had the opportunity to interact with customers of all ages
- At the snack station, I ensured that items were well-stocked, prepared food and drinks, and provided friendly service to customers
- At the front desk, I greeted guests, answered phones, and assisted with membership inquiries and sign-ups
- Additionally, I helped manage various stations throughout the facility, working alongside team members to ensure smooth operations
- In each of these roles, I focused on delivering excellent service, maintaining a welcoming atmosphere, and ensuring that customers had a positive experience, regardless of their age or needs
Education
BACHELOR - Art
WESTERN CAROLINA UNIVERSITY
01.2024
BACHELOR - Social Work
MARS HILL UNIVERSITY
05.2022
Skills
- Adobe
- Photoshop
- InDesign
- Canva
- Creative
- Respectful
- Hard Working
- Patient
- I ran my sororities social media from August-December of 2024
Activities
In my free time, I love to express my creativity through design and photography. I enjoy designing personalized birthday and wedding invitations for my family, where I can combine my eye for detail with my passion for aesthetics to create something special and unique for each occasion. I also love doing photoshoots with my friends, capturing moments that reflect their personalities and the fun we share together. Whether it's experimenting with different themes and styles in photography or designing custom invitations, I find great joy in bringing my ideas to life and sharing them with the people I care about.
Affiliations
- Delta Zeta Sorority
Timeline
Guest Lead
Altar'd State
01.2025 - Current
Sales Associate
The Southern Loft
05.2023 - 11.2024
Customer Service Representative
Ashevilles Fun Depot
06.2018 - 03.2020
BACHELOR - Art
WESTERN CAROLINA UNIVERSITY
BACHELOR - Social Work
MARS HILL UNIVERSITY
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