Rachel Arroyo
Pomona,CA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Health Service Alliance
Montclair, CA
06.2022 - Current
- Coordinated patient care services to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Ensured that all necessary documentation was completed accurately and submitted promptly.
- Processed patient intake information and updated medical records before treatment.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Assisting in charging billing payments
- Assisting with behavior health scheduling, insurance verification, and collecting copays
Medical Assistant
Synovation Medical Group
02.2022 - 05.2022
- Obtaining a detailed and current medication history
- Medication Check, refill date, Dr.'s orders, last Rx written, etc
- Daily checks of all stocked medications, procedure supplies, injectables, pump kits, etc
- And keeping a current list of monthly orders
- Review the chart at least one day before a scheduled office visit to address any needed treatment plan recommendations and reports that have been placed in the chart.
Medical Assistant
Optum
Covina
01.2021 - 01.2022
- Performing patient care activities to assist physician and nursing personnel including procedures, injections, and EKGs
- Record patient care documents in medical records
- Coordinate patient care as directed by a physician, companies, and policies
- Organize exam and treatment rooms and sterilization instruments.
Medical Assistant (Externship 250 Hours)
LA Vern
01.2020 - 01.2021
- Demonstrate proficiency in taking a medical history and vital signs as well as performing venipunctures, injections, and diagnostic and ancillary tests
- Answer phones, schedule appointments, maintain medical records, process patients
- Ensure cleanliness, sanitation, and maintenance of the facility, exam rooms, and equipment.
Education
Medical Assistant Diploma, Administrative Medical Assistant Duties, Introduction to Anatomy & Physiology, Office Environment Safety, Infection Control & Laboratory, Psychology & Special Sense, Medical Management, Clinical Medical Assisting, Pharmacology & Office Emergencies -
UEI College
12.2021
High School Diploma -
C4L Academy
12.2021
Skills
- 35 WPM
- Vital Signs & Measurements
- Specimen Labeling
- OSHA & HIPAA
- Medical Terminology
- Urinalysis
- Blood Composition
- Venipuncture Techniques
- Patient Identification
- Appointment Scheduling
- Electronic Data Entry
Timeline
Patient Care Coordinator
Health Service Alliance
06.2022 - Current
Medical Assistant
Synovation Medical Group
02.2022 - 05.2022
Medical Assistant
Optum
01.2021 - 01.2022
Medical Assistant (Externship 250 Hours)
01.2020 - 01.2021
Medical Assistant Diploma, Administrative Medical Assistant Duties, Introduction to Anatomy & Physiology, Office Environment Safety, Infection Control & Laboratory, Psychology & Special Sense, Medical Management, Clinical Medical Assisting, Pharmacology & Office Emergencies -
UEI College
High School Diploma -
C4L Academy
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