Rachel Atchison
Longwood,FL
Summary
Dynamic server with extensive experience, excelling in cash handling and guest relations. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and problem-solving skills. Recognized for training new staff and maintaining a positive atmosphere, ensuring efficient service and memorable dining experiences.
Overview
21
21
years of professional experience
Work History
Server
Qdoba
Sanford, FL
05.2025 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Server
Oviedo Brewing Company
Oviedo, FL
03.2023 - 02.2025
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Served food and beverages to patrons and immediately remedied issues with orders.
Cook
Roadhouse Grill
Longwood, FL
01.2004 - 05.2008
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Checked completed orders for correct quantity and quality.
- Checked quality of food products to meet high standards.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Adhered to food safety standards when storing and preparing foods.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL05-2013
Skills
- Cash handling
- Conflict resolution
- Guest relations
- Problem solving
- Beverage preparation
- Guest engagement
- Task prioritization
- Multitasking and organization
- Positive and professional
Timeline
Server
Qdoba
05.2025 - Current
Server
Oviedo Brewing Company
03.2023 - 02.2025
Cook
Roadhouse Grill
01.2004 - 05.2008
Associate of Arts - General Studies
Valencia College
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