Rachel Baker
Puyallup,WA
Summary
With nearly two decades of experience in the food and customer service industry, I have gained valuable insights from working in various establishments, ranging from fine dining to sports bars. This diverse background has equipped me with a deep understanding of what it takes to deliver quality service. My unwavering passion for continuous learning, leadership, and providing exceptional service sets me apart. Currently, seeking an opportunity where the employees are like family and everyone is committed to being the best in the industry.
Overview
17
17
years of professional experience
Work History
Lead Server
Primo Grill
12.2015 - Current
- This is a Farm to Table Mediterranean inspired menu
- As the lead server, I am always happy to guide my guests through the fresh sheet menu using local farms for produce and seafood
- The years of experience here include opening dining room server to closing bartender and banquets or wine dinners
- On top of taking tables: I managed the liquor orders, employee voids, banquet deposits and guest complaints.
Life Insurance Agent
New York Life Insurance Co
01.2020 - 04.2022
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Server
Anthony’s Homeport
04.2008 - 12.2015
- Company Overview: Located on the Des Moines Marina with amazing views from both levels of this unique location
- Anthony’s is famous for owning their own fresh seafood company, offering local produce, Washington wine list and microbrews
- I started as a cocktail server and was quickly promoted to the formal dining room
- I was proud to offer my loyal regulars and families the amazing menu and daily fresh sheet
- I received 100% from a secret shopper and won a variety of sales contests from the 'best of season' to highest liquor sales
- Located on the Des Moines Marina with amazing views from both levels of this unique location
Education
Bachelor of Science - Information Technology Network Management
Westwood College
Denver, CO01.2011
Diploma -
Thomas Jefferson High School
Federal Way, WA01.2002
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- POS system operations
- Operational efficiency
- Responsible and trustworthy
- Teamwork and collaboration
- Relationship building
- Critical thinking
- High volume dining
Timeline
Life Insurance Agent
New York Life Insurance Co
01.2020 - 04.2022
Lead Server
Primo Grill
12.2015 - Current
Server
Anthony’s Homeport
04.2008 - 12.2015
Diploma -
Thomas Jefferson High School
Bachelor of Science - Information Technology Network Management
Westwood College
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