Rachel Bavis
Muscle Shoals,AL
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced professional in technology-related roles, proficient in applicable software programs, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant & Receptionist
Plaxco Chiropractic Associates
Muscle Shoals, AL
07.2023 - Current
- Greeted patients, verified insurance and collected co-payments.
- Maintained patient records and updated information in the electronic health record system.
- Scheduled appointments for patients both in person and over the phone.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Organized office supplies and ordered new items when necessary.
- Answered patient questions regarding their care plan or billing inquiries.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Checked out patients at end of visit, collecting any remaining balances due from them.
Merchandise Lead, Stock Lead, Brand Ambassador
American Eagle
Florence, AL
11.2017 - 07.2024
- Supervised team of sales associates, delegating tasks and providing guidance when needed.
- Developed strategies for increasing store sales, including promotional campaigns and product placement.
- Organized visual displays to maximize customer engagement and boost sales.
- Analyzed sales reports to determine trends in consumer purchasing habits.
- Addressed customer complaints and provided assistance with returns and exchanges as needed.
- Executed daily opening and closing duties such as setting up shop floor displays, restocking shelves.
Education
Bachelor of Science - Fashion Merchandising
University of North Alabama
Florence, AL12-2017
Skills
- Telephone Etiquette
- Appointment Scheduling
- Effective written and verbal communication
- Administrative Support
- Office Management
- Multitasking and prioritization
- Positive and professional
- Customer Relationship management experience
- Spreadsheet tracking
- Schedule Management
- Recordkeeping and bookkeeping
Timeline
Chiropractic Assistant & Receptionist
Plaxco Chiropractic Associates
07.2023 - Current
Merchandise Lead, Stock Lead, Brand Ambassador
American Eagle
11.2017 - 07.2024
Bachelor of Science - Fashion Merchandising
University of North Alabama
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