Rachel Beckner
Terre Haute,IN
Summary
Detail-oriented individual with an outgoing, positive demeanor and proven skills in establishing and maintaining relationships with a diverse range of stakeholders. Self-disciplined completer-finisher prepared to contribute to company success. Works well both independently and within team settings to achieve organizational goals. Organized, industrious, and result-oriented with a passion for serving others.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Lead
Kohls Department Store
01.2016 - 08.2020
- Effectively trained onboarding team members on best practices and protocols
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Proactively sought opportunities for personal growth within the role through continuous learning initiatives.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
Retail Associate
Kohls Department Store
09.2011 - 01.2016
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately and maintained a balanced register.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Education
MBA - Business Administration
Western Governors University
08.2022 - 07.2024
Bachelor of Science - Business Management
Western Governors University
04.2018 - 03.2022
Skills
- Microsoft Office
- Client Relations
- Multitasking
- Teamwork and Collaboration
- Time Management
- Interpersonal Skills
- Self Motivation
- Problem-Solving
- Leadership
- Business Development
Timeline
MBA - Business Administration
Western Governors University
08.2022 - 07.2024
Bachelor of Science - Business Management
Western Governors University
04.2018 - 03.2022
Customer Service Lead
Kohls Department Store
01.2016 - 08.2020
Retail Associate
Kohls Department Store
09.2011 - 01.2016
Certification
Foundations of Leadership.
Talent Acquisition Training.
Learning and Development Training.
Affiliations
- The National Society of Leadership and Success
- The Girl Scouts of Central Indiana
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureLanguages
English
Native or Bilingual
Interests
Reading
Art
Fitness
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