Rachel Biekarck
Pittsburgh,Pennsylvania
Summary
A dedicated and empathetic individual with a strong academic foundation in Psychology and Women's and Gender Studies, seeking to leverage a deep understanding of human behavior, mental health, and social justice issues in the pursuit of a Master of Social Work (MSW) degree. Equipped with critical thinking, research, and communication skills, with experience in supporting diverse populations and advocating for mental health awareness. Passionate about utilizing a holistic, intersectional approach to address systemic challenges and provide support to underserved communities. Eager to gain practical experience in the field of social work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Match and Enrollment Specialist
Big Brothers Big Sisters of Greater Pittsburgh
10.2024 - Current
- Manage the entire enrollment process for potential volunteers and youth in the community based program
- Conduct initial orientation with inquiries, which includes program requirements, eligibility, and expectations, and assess for initial eligibility for all applicants
- Evaluate potential matches between volunteers and youths in the program and introduce those likely to result in strong relationships
- Coordinate and process background checks in alignment with agency requirements, including criminal backgrounds, sexual predator searches, Department of Motor Vehicle searches, and public domain searches
Retail Associate
Goodwill
09.2022 - 08.2024
- Demonstrated expertise in customer service and product knowledge while working as a retail associate for Goodwill
- Greeted customers, responded to inquiries, and provided information about products and services
- Processed payments and handled returns, exchanges, and refunds in a timely manner
- Developed strong interpersonal skills through interaction with customers on a daily basis.
Intensive Behavioral Health Intern
Glade Run Lutheran Services
01.2024 - 05.2024
- Assisted in the development and implementation of behavioral treatment plans for clients with mental health disorders
- Supported and encouraged clients to improve their coping skills and adapt to their living environment
- Collaborated with a multidisciplinary team to provide comprehensive care and ensure the highest level of support for clients
- Observed and learned from experienced professionals to enhance knowledge and skills in the field of intensive behavioral health
Student Behavioral Associate
UPMC Western Psychiatric Hospital
07.2023 - 04.2024
- Monitored patient behavior in the Milieu to ensure a safe and secure environment
- Developed and maintained positive relationships with patients and staff
- Assisted in identifying and addressing behavior issues and provided recommendations to the rest of the therapeutic staff
- Provided crisis intervention when necessary and maintained a calm and professional demeanor in all situations
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
Education
Master of Social Work -
University of Pittsburgh
Pittsburgh, PA05-2027
Bachelor of Arts - Psychology, Women and Gender Studies
Chatham University
Pittsburgh, PA05-2024
Skills
- Salesforce CRM proficiency
- Crisis Management Expertise
- Interpersonal Skills
- Time Management
Certification
- CPR, 2024, UPMC
- Act 31, Mandated Reporter, 2023, PAAR
- CITI Ethical Research Training, 2024, CITI
Timeline
Match and Enrollment Specialist
Big Brothers Big Sisters of Greater Pittsburgh
10.2024 - Current
Intensive Behavioral Health Intern
Glade Run Lutheran Services
01.2024 - 05.2024
Student Behavioral Associate
UPMC Western Psychiatric Hospital
07.2023 - 04.2024
Retail Associate
Goodwill
09.2022 - 08.2024
Master of Social Work -
University of Pittsburgh
Bachelor of Arts - Psychology, Women and Gender Studies
Chatham University
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