Rachel Biekarck
Pittsburgh,Pennsylvania
Summary
A dedicated and empathetic individual with a strong academic foundation in Psychology and Women's and Gender Studies, seeking to leverage a deep understanding of human behavior, mental health, and social justice issues in the pursuit of a Master of Social Work (MSW) degree. Equipped with critical thinking, research, and communication skills, with experience in supporting diverse populations and advocating for mental health awareness. Passionate about utilizing a holistic, intersectional approach to address systemic challenges and provide support to underserved communities. Eager to gain practical experience in the field of social work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Match and Enrollment Specialist
Big Brothers Big Sisters of Greater Pittsburgh
Pittsburgh, PA
10.2024 - Current
- Manage the entire enrollment process for potential volunteers and youth in the community based program
- Conduct initial orientation with inquiries, which includes program requirements, eligibility, and expectations, and assess for initial eligibility for all applicants
- Evaluate potential matches between volunteers and youths in the program and introduce those likely to result in strong relationships
- Coordinate and process background checks in alignment with agency requirements, including criminal backgrounds, sexual predator searches, Department of Motor Vehicle searches, and public domain searches
Retail Associate
Goodwill
Pittsburgh, PA
09.2022 - 08.2024
- Demonstrated expertise in customer service and product knowledge while working as a retail associate for Goodwill
- Greeted customers, responded to inquiries, and provided information about products and services
- Processed payments and handled returns, exchanges, and refunds in a timely manner
- Developed strong interpersonal skills through interaction with customers on a daily basis.
Intensive Behavioral Health Intern
Glade Run Lutheran Services
Zelienople, PA
01.2024 - 05.2024
- Assisted in the development and implementation of behavioral treatment plans for clients with mental health disorders
- Supported and encouraged clients to improve their coping skills and adapt to their living environment
- Collaborated with a multidisciplinary team to provide comprehensive care and ensure the highest level of support for clients
- Observed and learned from experienced professionals to enhance knowledge and skills in the field of intensive behavioral health
Student Behavioral Associate
UPMC Western Psychiatric Hospital
Pittsburgh, PA
07.2023 - 04.2024
- Monitored patient behavior in the Milieu to ensure a safe and secure environment
- Developed and maintained positive relationships with patients and staff
- Assisted in identifying and addressing behavior issues and provided recommendations to the rest of the therapeutic staff
- Provided crisis intervention when necessary and maintained a calm and professional demeanor in all situations
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
Education
Master of Social Work -
University of Pittsburgh
Pittsburgh, PA05-2027
Bachelor of Arts - Psychology, Women and Gender Studies
Chatham University
Pittsburgh, PA05-2024
Skills
- Salesforce CRM proficiency
- Crisis Management Expertise
- Interpersonal Skills
- Time Management
Certification
- CPR, 2024, UPMC
- Act 31, Mandated Reporter, 2023, PAAR
- CITI Ethical Research Training, 2024, CITI
Timeline
Match and Enrollment Specialist
Big Brothers Big Sisters of Greater Pittsburgh
10.2024 - Current
Intensive Behavioral Health Intern
Glade Run Lutheran Services
01.2024 - 05.2024
Student Behavioral Associate
UPMC Western Psychiatric Hospital
07.2023 - 04.2024
Retail Associate
Goodwill
09.2022 - 08.2024
Master of Social Work -
University of Pittsburgh
Bachelor of Arts - Psychology, Women and Gender Studies
Chatham University