Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

RACHEL BODNER

CANTON,OHIO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Waitress/Hostess/Managment

Papa Gyros
07.2019 - Current
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.

Campus Manager

University Tees
09.2022 - 03.2023
  • Developed partnerships businesses and organizations to build awareness, increase support and share resources.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.

Education

The University of Akron
Akron, Ohio

Skills

  • Customer service
  • Creativity
  • Teamwork
  • Organization
  • Public speaking
  • Communication skills

Additional Information

  • Fundraising chair for PRSSA (Public Relations Student Society of America) Aug 2023- Current
  • Philanthropy chair for Alpha Phi Aug 2021- Feb 2023
  • Taking classes to receive a certificate in advanced social media
  • Taking classes to receive a certificate in entrepreneurship

Timeline

Campus Manager

University Tees
09.2022 - 03.2023

Waitress/Hostess/Managment

Papa Gyros
07.2019 - Current

The University of Akron

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RACHEL BODNER