Detail-oriented administrative professional with extensive customer service experience in fast-paced environments. Skilled in written and verbal communication, organization and time-management.
Overview
5
5
years of professional experience
Work History
Server
Various
San Antonio, USA
01.2022 - 08.2024
Ensured that each guest was served courteously, quickly, and efficiently.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Accurately recorded orders on cash register and point-of-sale system.
Responded efficiently to guest inquiries and complaints in a professional manner.
Student Assistant
Texas A&M University
College Station, USA
08.2022 - 12.2022
Evaluated writing assignments for clarity, concision, and flow.
Assisted in the maintenance of gradebook and student records.
Completed data entry and administrative work in support of assignment and curriculum development.
Library Assistant
Tye Preston Memorial Library
Canyon Lake, USA
12.2021 - 08.2022
Maintained patron and collection records.
Troubleshot technical issues with computers or other equipment used by patrons.
Developed programs to promote literacy and community involvement with the library.
Organized shelves, book displays, and other library areas according to established guidelines.
Student Writing Consultant
Texas A&M University
College Station, USA
08.2019 - 05.2020
Compiled instructional materials and took detailed notes on student consultations.
Researched current trends in writing education at the undergraduate level and beyond.
Conducted detailed analyses of student writing samples to identify areas of improvement.
Advised students on how to revise drafts according to instructor guidelines.
Provided individualized feedback on student essays, theses, dissertations, and other written works.
Education
Bachelor of Arts - English
Texas A&M University
College Station, TX
01.2022
Some College (No Degree) - English And American Literature (M.A.)
New York University
New York, NY
Skills
Customer service
Team collaboration
Data entry
Technical troubleshooting
Writing evaluation
Administrative support
Accomplishments
College Reading and Learning Association Certified Tutor
2019 Charles Gordone Award for Undergraduate Fiction
Timeline
Student Assistant
Texas A&M University
08.2022 - 12.2022
Server
Various
01.2022 - 08.2024
Library Assistant
Tye Preston Memorial Library
12.2021 - 08.2022
Student Writing Consultant
Texas A&M University
08.2019 - 05.2020
Bachelor of Arts - English
Texas A&M University
Some College (No Degree) - English And American Literature (M.A.)