Rachel Brant
Beaver Falls,PA
Summary
Proven Clinical Access Coordinator with a track record of enhancing patient access and streamlining registration processes at Allegheny Health Network. Expert in HIPAA compliance and customer service, significantly improving patient care and privacy protection. Skilled in EMR and fostering team collaboration, demonstrating a commitment to excellence in medical administration.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Clinical Access Coordinator
Allegheny Health Network
04.2022 - Current
- Coordinated medical records management, ensuring timely and accurate documentation for effective patient care.
- Provided exceptional customer service to patients, families, and referring providers, fostering positive relationships.
- Trained new staff members on relevant software systems, contributing to a well-prepared workforce.
- Improved patient access by streamlining registration processes and reducing wait times.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Medical Receptionist
UPMC
08.2021 - 04.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
Certificate in Medical Coding - Medical Coding
Pittsburgh Technical College
Oakdale, PA06.2022
High School Diploma -
Central Valley High School
Monaca, PA06.2016
Skills
- HIPAA Compliance
- Customer service expertise
- Insurance Verification
- Team Collaboration
- Medical Terminology
- Payment Processing
- EMR
- Patient documentation
- Medical insurance
Timeline
Clinical Access Coordinator
Allegheny Health Network
04.2022 - Current
Medical Receptionist
UPMC
08.2021 - 04.2022
Certificate in Medical Coding - Medical Coding
Pittsburgh Technical College
High School Diploma -
Central Valley High School
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