Rachel Brower
Fairfield,IA
Summary
Experienced professional with a background in nursing, bringing over two decades of diverse expertise in project management and community engagement. Eager to re-enter the healthcare field and apply a skillset acquired early in career to drive impactful community initiatives. Committed to leveraging this background to support UCS Healthcare's innovative Mobile Medication Assisted Treatment (MAT) unit initiative.
Overview
25
25
years of professional experience
Work History
Project Coordinator - OSP Telecommunications
Pearce Services, LLC
08.2022 - 05.2023
- Led OSP fiber optic projects emphasizing FTTx and 5G infrastructure
- Planned, designed, and permitted telecom infrastructure, focusing on Fiber-to-the-Tower (FTTT)
- Applied extensive knowledge of utility standards and local regulations
- Consulted clients on construction requirements and methods
- Coordinated surveys, design elements, ensuring compliance
- Managed make-ready processes with utility owners and third-party attachments
- Collaborated on component selection and network guidelines
- Ensured timely delivery of high-quality design and engineering services
Engineering Assistant
Pearce Services, LLC
01.2022 - 08.2022
- Managed email for senior engineer overseeing Iowa road move coordination
- Prepared telecom drawings using NDS for preliminary design
- Maintained internal workflow database/tracker
- Updated project info in Salesforce Sitetracker
- Submitted utility construction permits to authorities
- Promoted in August 2022
Account Manager
Copperfield Chimney Company
01.2012 - 09.2012
- Managed customer inquiries, prepared quotes, and proposals
- Collaborated with sales executives, maintained customer relationships
- Oversaw order placement, resolved claims, and managed returns
- Tracked marketing campaigns, optimized strategies
- Exceeded monthly sales quotas through proactive outreach
- Facilitated communication among teams, clients, stakeholders
Seasonal Order Taker
Copperfield Chimney Company
08.2011 - 01.2012
- Processed orders efficiently and professionally
- Directed incoming calls for customer issue resolution
- Provided versatile support across service, technical, shipping teams
- Conducted customer satisfaction follow-up calls
- Generated concise summaries for sales and marketing
- Promoted in January 2012
Office Manager/Administrative Assistant
Chord Communications
10.2007 - 08.2011
- Coordinated telecommunications installations
- Managed accounts using QuickBooks
- Handled incoming mail, maintained databases
- Oversaw inventory and office supplies
- Ensured smooth office operations
Customer Service Representative
ArtSelect
01.2006 - 01.2007
- Offered technical and design aid to customers
- Documented actions in the customer service database
- Addressed incoming customer inquiries via email and phone
- Managed customer orders and drop ship partnerships
Owner/Artist
Bella Luna Painting Co.
01.2001 - 01.2005
- Paint Techniques: Applied diverse decorative finishes for spaces
- Murals: Crafted captivating murals for residential and commercial settings
- Color Consulting: Provided expert advice on color selection
- Client Collaboration: Worked closely with clients to meet their vision
- Business Management: Oversaw all operational aspects
- Artistic Vision: Developed innovative artistic concepts
Legislative Liaison-Volunteer
Rep. Rebecca Reynolds
01.1998 - 01.2000
- Facilitated Communication: Acted as a liaison between stakeholders and the Representative Reynolds
- Policy Analysis: Analyzed legislation for impacts and provided strategic recommendations
- Relationship Building: Fostered relationships with legislators, officials, and organizations
- Advocacy: Advocated for organizational interests during legislative sessions
- Research and Monitoring: Researched legislative trends and tracked bills
- Reporting: Drafted reports and presentations on legislative issues
Education
MIG Welding Program -
IHCC
Ottumwa, IAHonors Diploma -
HARMONY HIGH SCHOOL
Farmington, IAFrances Payne Bolton Nursing Scholar -
CASE WESTERN RESERVE UNIVERSITY
Cleveland, OHSkills
- Strategic Community Engagement
- Project Planning & Execution
- Stakeholder Collaboration
- Communication & Advocacy
- Team Leadership & Collaboration
- Proficient in Microsoft Office Suite
- Holistic Problem-Solving & Analytical Thinking
Timeline
Project Coordinator - OSP Telecommunications
Pearce Services, LLC
08.2022 - 05.2023
Engineering Assistant
Pearce Services, LLC
01.2022 - 08.2022
Account Manager
Copperfield Chimney Company
01.2012 - 09.2012
Seasonal Order Taker
Copperfield Chimney Company
08.2011 - 01.2012
Office Manager/Administrative Assistant
Chord Communications
10.2007 - 08.2011
Customer Service Representative
ArtSelect
01.2006 - 01.2007
Owner/Artist
Bella Luna Painting Co.
01.2001 - 01.2005
Legislative Liaison-Volunteer
Rep. Rebecca Reynolds
01.1998 - 01.2000
MIG Welding Program -
IHCC
Honors Diploma -
HARMONY HIGH SCHOOL
Frances Payne Bolton Nursing Scholar -
CASE WESTERN RESERVE UNIVERSITY
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