Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
Monroe Muffler Break & Tire
02.2022 - Current
Supervising and delegating tasks to responsible personnel
Automotive repairs and welding
Ensuring excellent customer service, scheduling, hiring, training and development of staff
Monitoring compliance with company policies and procedures
Maximizing sales, and profitability
Controlling expenses, maintaining stock levels and inventory through ordering
Managing payroll, as well as accomplishing the goals and objectives of the store
Creating a positive culture by treating employees and customers fairly with respect
Maintaining compliance with state and federal laws.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Self Employed
01.2017 - Current
Property maintance
Landscaping
Snow removal commercial and residential
Carpentry
Drywall
Pluming
Electrical
Roofing
Paver patio
Decks remove / replace and new build
Running heavy equipment skidsteers and excavators medium size high lift
Replacing floors
welding
Laborer
Wierzba Masonary
06.2004 - 01.2019
Laborer mixed mortar and concrete set up scaffold helped lay block and brick walls and foundations sight clean up equipment maintenance cut holes in walls demolition of existing walls
Replaced basement walls including lifting houses and excavation perimeters
Re point brick and block
Ran 45ft fork lifts
Skidsteers
Did welding and equipment repairs
Assistant Manager
Monroe Muffler Break & Tire
01.2015 - 01.2017
Automotive repair and welding
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Potter Road
Buffalo, NY
High School Diploma -
Harkness
Buffalo, NY
High School Diploma -
Hamburg High School
Hamburg, NY
01.2004
Skills
Multitasking and Organization
Lockout and tagout procedures
Welding and fabrication
Grounds Maintenance
Safety Protocols
Structural repair
Electrical Systems
Equipment Repair
Electrical work
Plumbing Repairs
Equipment Inspection
Masonry work
Facility Repairs
Problem-solving abilities
Decision-Making
Certification
OSHA 10, ‘06
Auto Tech Potter rd, ‘04
Computer Technoligy Harkness career center, ‘02
NY State motor vehicle inspecter (class A & B), ’03
Timeline
Store Manager
Monroe Muffler Break & Tire
02.2022 - Current
Self Employed
01.2017 - Current
Assistant Manager
Monroe Muffler Break & Tire
01.2015 - 01.2017
Laborer
Wierzba Masonary
06.2004 - 01.2019
High School Diploma -
Potter Road
High School Diploma -
Harkness
High School Diploma -
Hamburg High School
OSHA 10, ‘06
Auto Tech Potter rd, ‘04
Computer Technoligy Harkness career center, ‘02
NY State motor vehicle inspecter (class A & B), ’03
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