Summary
Overview
Work History
Skills
Timeline
Generic

Rachel Bryant

Cary,NC

Summary

Dynamic Manager of Clinical Administration with expertise in operations management. Proven ability to enhance provider satisfaction and streamline workflows. Strong focus on team collaboration, operational efficiency and achieving measurable outcomes. Adept at strategic planning, process improvement and fostering a culture of accountability and excellence.

Overview

23
23
years of professional experience

Work History

Manager of Clinical Administration

United Health Group, Optum
03.2023 - 04.2026
  • Led operational teams to enhance workflow efficiency and optimize resource allocation.
  • Mentored staff to foster professional growth and enhance team performance across departments.
  • Established team priorities, maintained schedules and monitored performance.
  • Analyzed data trends and performance metrics to identify areas for improvement and optimize resource allocation.
  • Developed strategic initiatives to improve patient care outcomes and provider satisfaction.

Team Leader - Template Maintenance

United Health Group, Optum
03.2013 - 03.2023
  • Managed the team responsible for creating and maintaining schedules in EPM/EPIC for over 300 providers in various specialties.
  • Facilitated regular team meetings to promote communication, address challenges, and share updates on initiatives.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Templater/Trainer

United Health Group, Optum
08.2003 - 03.2013
  • Assessed training needs through evaluation methods to optimize program effectiveness.
  • Collaborated with stakeholders to design curriculum aligned with organizational goals.
  • Implemented feedback mechanisms to continuously improve training materials and methodologies.

Skills

  • Operations management
  • Strategic planning
  • Excellent interpersonal skills
  • Policy implementation
  • Staff development
  • Team leadership
  • Cross-functional teamwork
  • Project planning
  • Performance management
  • Policy and procedure development

Timeline

Manager of Clinical Administration

United Health Group, Optum
03.2023 - 04.2026

Team Leader - Template Maintenance

United Health Group, Optum
03.2013 - 03.2023

Templater/Trainer

United Health Group, Optum
08.2003 - 03.2013
Rachel Bryant