Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Burnett

Athens,OH

Summary

Driven professional with a track record of enhancing team performance and customer relations at Cookiecuterie. Excelled in workflow automation and problem-solving, significantly contributing to event success and customer satisfaction. Skilled in analytical thinking and team collaboration, consistently delivering beyond expectations without exceeding a 20% return rate on customer feedback.

Overview

4
4
years of professional experience

Work History

Cookie Specialist

Cookiecuterie
Sylvania, OH
05.2024 - 01.2025
  • Prepared and adorned cookies for sale.
  • Contributed to customer service by serving cookies.
  • Participated in major catering events, overseeing cookie sales.
  • Handled customer calls to process orders.

Receptionist

Sandals Nail Spa
Sylvania , OH
05.2021 - 07.2024
  • Scheduled appointments for clients.
  • Handled clients' calls.
  • Contributed to planning major events such as weddings and birthdays.
  • Ensured cleanliness of salon premises every day.
  • Handled both opening and closing procedures for the register.

Education

High School Diploma -

St. Ursula Academy
Toledo, OH
05-2024

Skills

  • Team performance improvement
  • Customer relations
  • Team collaboration
  • Expert problem solving
  • Workflow automation
  • Analytical thinking

Timeline

Cookie Specialist

Cookiecuterie
05.2024 - 01.2025

Receptionist

Sandals Nail Spa
05.2021 - 07.2024

High School Diploma -

St. Ursula Academy

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Rachel Burnett