Summary
Overview
Work History
Education
Skills
Timeline
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RACHEL CARRELL

Tucson,AZ

Summary

Highly disciplined employee and student known for organization, efficiency and a desire to learn. Strong educational background in health sciences and current Physician Assistant student at A.T. Still University. Adaptable, maintains a positive attitude/strong work ethic and focused on providing top-quality patient care.

Overview

3
3
years of professional experience

Work History

Population Health Technician

El Rio Health Center
Tucson, AZ
11.2023 - 05.2024
  • Improved health outcomes of patients with chronic illness by addressing social determinants of health and lowering barriers to care via outreach, education, and continued follow-up.
  • Collaborated with providers, nurses, and medical assistants to develop/optimize clinic workflows to improve Quality Improvement measures.
  • Served as an educational resource in clinic by teaching patients how to complete Cologuard kit and provided technology assistance for Dexcom G6/G7 and Freestyle Libre continuous glucose monitors.
  • Performed in-clinic retinopathy screenings for diabetic patients. Contributed to 3% increase in diabetic eye exam completion rate clinic-wide in 4 months.
  • Monitored and documented patient case work and screening results according to protocol in Epic EHR system.

Ophthalmology Scribe

Retina Associates
Tucson, AZ
11.2022 - 11.2023
  • Accompanied ophthalmologists during patient exams to chart all medical services in electronic medical records.
  • Followed clinicians throughout shift in high-volume, busy environments; regularly charting for 20-30 patients per day.
  • Developed proficiency in NextGen EHR system, ocular medical terminology, and determining ophthalmology ICD-10 codes.
  • Familiar with diagnostic testing for vitreoretinal disorders including Fundus Photography, Optical Coherence Tomography, and Fluorescein Angiography.
  • Prepared lidocaine syringes for patients receiving anti-VEGF treatments, wrote and sent referral letters, educated patients regarding their retinal conditions, and reiterated treatment plans.

Marketing Lead

Chick-fil-A
Tucson, AZ
09.2021 - 06.2022
  • Enhanced Chick-fil-A Tanque Verde brand awareness within the Tucson community through social media engagement across multiple platforms and implementing fundraising programs for local schools.
  • Provided top tier customer service to guests while maintaining exceptional speed of service metrics.
  • Developed strong communication skills through problem solving with co-workers and customer interactions.

Patient Care Technician

DaVita Dialysis
Tucson, AZ
06.2021 - 09.2021
  • Disinfected and set up hemodialysis machine/treatment area, programmed the dialysis machine to the patient’s settings, assessed/prepared patient’s vascular access, performed vascular access cannulation.
  • Worked with RNs to ensure comfort and safety of patients by monitoring vitals every 15 minutes during treatment.
  • Helped educate patients on basic diet recommendations for Chronic Kidney Disease.

Education

Master of Science - Physician Assistant Studies

A.T. Still University
Mesa, AZ
10-2026

Bachelor of Science - Applied Health Science

Point Loma Nazarene University
06.2021

Skills

  • Collaboration & Teamwork
  • Detail Oriented
  • Time Management
  • CPR & First Aid Certified

Timeline

Population Health Technician

El Rio Health Center
11.2023 - 05.2024

Ophthalmology Scribe

Retina Associates
11.2022 - 11.2023

Marketing Lead

Chick-fil-A
09.2021 - 06.2022

Patient Care Technician

DaVita Dialysis
06.2021 - 09.2021

Master of Science - Physician Assistant Studies

A.T. Still University

Bachelor of Science - Applied Health Science

Point Loma Nazarene University
RACHEL CARRELL