Rachel Polise
Spring Hill,FL
Summary
Daughter of the Creator of the Universe, wife to Brandon, and mom to Leonidas and Luca. Reliable administrative and patient support professional with a history of managing calendars, calls, scheduling, referrals, and front desk communication. Brings EMR experience, careful attention to detail, and a steady approach to keeping daily office tasks accurate and on track.
Overview
10
10
years of professional experience
Work History
Office Supervisor/Executive Assistant
Crosspoint Church
Spring Hill, Florida
03.2023 - 09.2026
- Managed executive calendars, prioritizing meetings, deadlines, and travel across employer operations.
- Prepared meeting agendas, briefing materials, and follow-up actions for executive reviews.
- Conducted training for office staff on filing procedures, phone etiquette, and daily workflows to enhance operational efficiency.
- Managed front desk communications, by providing assistance to members, guests, and community callers.
- Monitored inventory of office supplies to ensure adequate stock levels., vendor requests, and routine administrative purchases.
- Maintained confidential church information with care and professionalism.
- Supported church office operations for Crosspoint Church staff and ministry teams.
- Attended weekly staff meetings to discuss current issues affecting the department.
Front Desk Clerical Associate/Phlebotomist
Millennium Physician Group
Brooksville, FL
10.2018 - 12.2021
- Performed venipuncture and other blood collection procedures according to established standards.
- Managed patient scheduling for multi-specialty physician office appointments.
- Verified insurance information before patient registration and check-in.
- Processed referrals, authorizations, and follow-up requests with external providers.
- Answered phones and routed calls for clinical and administrative teams.
Great Beginning II Childcare Center
Spring Hill, FL
05.2016 - 10.2018
- During my time at Great Beginning II, I was responsible for the development of my class of VPK students. I had a class of twenty-five students all of which demand special attention. Effective communication is required to be efficient and successful. Daily tasks included lesson planning & activity prep.
- Accomplishment
- Obtained CDEA
Education
License For Phlebotomy - Phlebotomy
Metropolitan Tech
Brooksville, FL09-2020
Public Speaking
Pensacola Christian College
Pensacola, FLChild Development Education Alliance
Marchman Technical Institute
New Port Richey, FLSkills
- Calendar coordination
- Administrative oversight
- Patient coordination
- Electronic medical records
- Staff training
- Telephone communication
- Problem solving
- Detail orientation
Timeline
Office Supervisor/Executive Assistant
Crosspoint Church
03.2023 - 09.2026
Front Desk Clerical Associate/Phlebotomist
Millennium Physician Group
10.2018 - 12.2021
Great Beginning II Childcare Center
05.2016 - 10.2018
License For Phlebotomy - Phlebotomy
Metropolitan Tech
Public Speaking
Pensacola Christian College
Child Development Education Alliance
Marchman Technical Institute