Summary
Overview
Work History
Education
Skills
References
Timeline
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Rachel Chapman

Society Hill,SC

Summary

Accomplished Director of Training skilled at meeting training needs for diverse organizations with forward-thinking strategies. Currently furthering my knowledge on training and development through the Master of Human Resource Development program with Clemson University. Knowledgeable at customizing group and individualized approaches to offer wide-ranging professional development opportunities. Leverage data to improve training, targeting and implementation for maximum results. Strong knowledge on training and development policies and procedures essential to fulfill duties as a training and development professional. Seeking a position in a company where I can make the best of my potential and contribute to the organization's growth.

Overview

9
9
years of professional experience

Work History

Director of Training and Professional Development

Harmony Senior Services
Charleston, SC
07.2019 - Current
  • Conducted assessments of staff performance and identified areas of improvement.
  • Created and implemented strategies for continuous learning initiatives across the organization.
  • Monitored effectiveness of training sessions, evaluated feedback from participants, and recommended improvements as needed.
  • Built relationships with stakeholders to identify training needs and develop customized solutions.
  • Managed budgets and resources related to training activities in an efficient manner.
  • Established policies and procedures for effective delivery of training services.
  • Provided guidance and support to employees on how to use new technologies or systems during onboarding processes.
  • Assisted in developing a framework for certifications aligned with industry standards.
  • Analyzed data from surveys or other forms of research to assess organizational development needs.
  • Developed and delivered comprehensive training programs to ensure employee competency in job roles.

Associate Director of Lifelong Learning

Costal Carolina University
Conway, SC
11.2014 - 06.2019
  • Developed and implemented strategies to increase organizational effectiveness and efficiency.
  • Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
  • Provided guidance and support to staff in order to maximize their performance.
  • Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
  • Managed oversight of the course management and enrollment system
  • Developed dynamic learning programs based on assessment of community needs, demand, and university mission
  • Lead assessment effectiveness including coordination of data collection efforts required for internal use.
  • Stayed up to date and connected with learning institutes to stay abreast of best practices in lifelong learning.
  • Conducted regular meetings with staff members to review progress on goals and objectives.
  • Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.

Education

Bachelor of Arts in Human Resource Management -

American Public University System
12.2022

Associate of Arts in Management -

American Public University System
04.2022

Master of Human Resource Development -

Clemson University

Skills

  • Performance Management
  • Performance Evaluation
  • Organizational Development
  • Training Delivery
  • Training Program Development
  • Training Program Implementation
  • Relationship Building
  • Team Collaboration
  • Interpersonal Communication
  • Leadership Development
  • Mentoring Abilities
  • Ability to Work Under Pressure to Execute, Manage, Prioritize and Multi-task

References

  • Carrie Yow, (919) 356-0912, Cyow@localfirstbank.com
  • Karen Hall, (919) 775-1992, Khall@localfirstbank.com
  • Teresa Ward, (843) 537-7656, Tward@localfirstbank.com

Timeline

Director of Training and Professional Development

Harmony Senior Services
07.2019 - Current

Associate Director of Lifelong Learning

Costal Carolina University
11.2014 - 06.2019

Bachelor of Arts in Human Resource Management -

American Public University System

Associate of Arts in Management -

American Public University System

Master of Human Resource Development -

Clemson University

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