James Wright Jr

• Develop and execute a comprehensive organizational development strategy aligned with the company’s goals and objectives.
• Collaborate with senior leadership to identify organizational needs, and design initiatives that support business growth and operational efficiency.
• Assessed and improved organizational structure, roles, and processes to ensure alignment with strategic goals.
• Implemented programs for leadership development, talent management, and succession planning.
• Design and facilitate training programs to enhance employee skills and knowledge, focusing on both leadership and operational excellence.
• Implemented performance management systems that align with company objectives and drive employee engagement and productivity
• Lead change management initiatives to ensure smooth transitions during organizational changes, such as mergers, acquisitions, or restructurings.
• Develop communication strategies and tools to support change initiatives and minimize resistance.
• Monitor and evaluate the effectiveness of change management efforts and make adjustments as needed.
• Foster a positive and inclusive workplace culture that reflects the company’s values and mission.
• Develop programs and initiatives to boost employee engagement, morale, and retention.
• Conduct employee surveys and feedback sessions to gauge organizational climate and implement improvements.
• Identify opportunities for process improvements and operational efficiencies within the logistics and supply chain functions.
• Collaborate with operational teams to streamline workflows and implement best practices.
• Utilize data and analytics to measure the impact of organizational development initiatives and make data-driven decisions.
• Provide guidance and support to HR teams and business leaders on organizational development matters.
• Act as a trusted advisor to senior leadership on issues related to organizational effectiveness and talent management.
• Build strong relationships across departments to ensure alignment and collaboration on key initiatives.

• Evaluate individual and organizational development needs and provide thought leadership to the team
• Lead on the production of learning and development policies, standards and guidelines including the preparation of the annual Learning Investment Plan
• Prioritze the development of quality systems and processes to identify, approve, plan, design, implement, and evaluate all learning and development activity including training needs analysis, training plans, and effective use of training resources
• Negotiate with internal trainers and external training providers to design and deliver a comprehensive in- house training program
• Coach and mentor peers, colleagues and clients to develop their team members through career pathing
• Track training budgets and negotiate contracts
• Lead and develop a team of L&D Supervisors & Specialist
• Plan, coordinate, design, and deliver training sessions according to personal levels of knowledge and expertise in the subject area
• Maintain processes to ensure that work is appropriately prioritized and allocated and that effective supervision is in place to support work delegated to staff
• Develops overall divisional learning strategy for multiple fulfillment centers in

Memphis TN, Cheyenne WY, & Groveport OH

• Facilitate training programs for multiple levels of management, as required
• Take ownership of compliance reviews, general risk assessments, and other safety assessments to support our EHS program.
• Write, implement, and lead EHS standards, policies, and procedures, including logs, documentation, and associate training.
• Lead the group with the compliance of applicable local and federal laws and regulations.
• Develops Job Hazard Analysis (JHA).
• Provide assistance and advice on EHS issues to make recommendations to facility leaders.
• Promote incident prevention for the benefit of all employees and visitors and participate in detailed incident investigations and Root Cause Analysis.
• Manage and observe EHS regulations and enforce the proper wearing of all required safety equipment, encourage safe working practices, & correct obvious hazards immediately

• Created and maintained a positive and professional learning environment
• A leader that set the standard and expectations through example in conduct, work ethic, integrity and character
• Delivered, projected and motivated trainees through effective training methodologies both in group and individual classroom dynamics
• Managed the design, delivery and continuous improvement of training programs as well as ongoing learning opportunities across the organization, in support of the organization’s needs.
• Utilized a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
• Conducted specific training needs assessments to support the design, development, and delivery of corporate training programs and strategies
• Monitored and measured effectiveness of all training programs
• Partnered with individual departments to outline deliverables, expectations and risks, to include specific training needs for staff
• Proactively worked with the Executive Management team to identify and resolve issues
• Created high quality deliverables within project budget and policy deadlines and manage training budget effectively

Established operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials.

• Conferred with other departments to ensure coordination of warehouse activities with other functional areas, such as customer service and sales
• Ensured a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensured safe operation of the warehouse including meeting company standards for sanitation, maintenance, security and housekeeping.
• Ensured adequate staffing, training, coaching and counseling for employees
• Reported employee hours worked to Payroll on a weekly basis
• Managed subordinates, such as Supervisors, Lead Operators, Operations Coordinators and CSRs by training, planning, assigning, and directing work, appraising performance, rewarding and disciplining performance

Responsible for developing and maintaining the team, and improving overall efficiency of the Module Picking area

• Tracked and resolved all orders over 24 hours old
• Trained all employees in Operations department
• Tracked, monitored, and maintained attendance for all employees
• Monitored and answered all customer service requests
• Established operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials.

Created and implemented Total Productive Maintenance (TPM) for the Steam/Generator service centers

• Trained and lead action workouts and implemented 5S in Chicago, Pittsburgh, Salt Lake City, Dallas, Atlanta and Lisburn, Ireland service centers
• Developed Lean training that encompassed all facets of the pure Toyota Production System, which included leading & implementing teams
• Introduced single-piece flow, with kanban, point of use tooling, and improved sequence of process flow, standard work, and inventory reduction, which led to savings in operations
• Cycle time reductions were realized by decreasing steps in a process, simplifying tools/supplies, having needs at point of use
• Worked with leaders of multiple initiatives to define objectives of each and funnel work to lead into collaborative work versus redundant or the undoing of a project, which led to streamlined focus on decreasing variable cost production.