Rachel Colarusso
East Greenwich,RI
Summary
Upbeat professional with an excellent record in customer service and efficient order processing. Adept at implementing protocols and following regulations. Skilled in POS systems and fostering positive customer interactions, as well as ensuring on time and accurate deliveries.
Overview
11
11
years of professional experience
Work History
Administrator
Topside Yacht Management
07.2022 - 09.2026
- Managed bookkeeping and state compliance paperwork.
- Scheduled boat deliveries, coordinated with outside contractors for smooth delivery and/or pickup.
- Helped customers with questions about scheduling and basic troubleshooting.
- Ordered parts and delivered materials to job sites.
Crew Member
Trader Joe's
09.2019 - 07.2022
- Provided exceptional customer service, assisting with inquiries in a friendly, approachable manner.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of store displays.
- Ensured sufficient stock levels by ordering for several product sections.
Operations Supervisor
Kohls Department Store
12.2015 - 09.2019
- Merchandised and stocked the Juniors Department weekly.
- Trained and mentored team associates in the use of company equipment to process Amazon returns in addition to fill online orders.
- Filled online orders accurately and quickly.
- Supervised implementation of the Amazon returns process and developed return protocols for Seekonk Kohl’s.
- Trained associates on POS registers.
Education
High School Diploma -
Homeschooled
Barrington, RI01-2008
Skills
- Excellent customer service skills
- Accurate and fast order filling and POS operation
- Quick learner
- Diligent in following regulations and protocols
Timeline
Administrator
Topside Yacht Management
07.2022 - 09.2026
Crew Member
Trader Joe's
09.2019 - 07.2022
Operations Supervisor
Kohls Department Store
12.2015 - 09.2019
High School Diploma -
Homeschooled