Rachel Couch
Easton,PA
Summary
Bringing expertise in fleet coordination, logistics, payroll administration, and HR support within fast-paced operational environments. Experienced in employee onboarding, payroll processing, employee relations, vendor coordination, and serving as a trusted first point of contact for employees and management.
Overview
9
9
years of professional experience
Work History
Fleet and Logistics Administrator
Metrotek Electrical Services
Stewartsville, NJ
02.2023 - 01.2026
- Oversee coordination and management of the company fleet, including maintenance scheduling, repair tracking, and service compliance.
- Manage company travel logistics for employees and leadership.
- Process and enter payroll for all non-union employees through the time and attendance management system.
- Serve as the primary point of contact for payroll inquiries, timekeeping discrepancies, and pay clarification.
- Provide frontline support for PTO, vacation, and general employee inquiries.
- Support daily employee relations and routine shop concerns.
- Maintain accurate administrative records related to payroll, fleet, logistics, and safety documentation.
- Plan and coordinate company-wide events and employee engagement initiatives.
- Serve as a liaison for vendor communication and internal systems (Fleetio, Motive, Melon).
Office Manager
Kuehne and Nagel
06.2020 - 04.2023
- Served as the first point of contact for HR-related inquiries.
- Assisted with new hire orientation and onboarding.
- Processed payroll for several hundred employees through Kronos.
- Communicated directly with multiple staffing agencies.
- Supported employee timekeeping and payroll troubleshooting.
- Worked closely with the Safety team to ensure OSHA compliance.
Executive Assistant to the CEO
Metrotek Electrical Services
Stewartsville, NJ
08.2022 - 02.2023
- Provided comprehensive administrative support to executive leadership.
- Managed calendars, meetings, correspondence, and travel arrangements.
- Prepared reports, presentations, and internal communications.
- Assisted with company events and executive-level coordination.
Executive Assistant to the VP & Director of Procurement
Wehrung’s Home & Lumber Center
04.2022 - 08.2022
- Coordinated executive calendars and vendor meetings.
- Assisted with procurement documentation and data entry.
- Supported travel coordination and contract review.
- Maintained accurate procurement records.
Logistics Specialist
T-Mobile
11.2018 - 06.2020
- Oversaw inventory distribution across multiple distribution centers.
- Conducted inventory audits and reconciliations.
- Coordinated material distribution to field technicians.
Store Manager / Assistant Manager
Verge Mobile & GoWireless
04.2017 - 11.2018
- Managed daily store operations and staff performance.
- Achieved and exceeded sales goals through coaching and leadership.
- Trained and developed sales teams.
- Ensured compliance with corporate standards.
Education
Business Administration
Purdue University Global
High School Diploma - undefined
William Tennent High School
PASkills
- Payroll Administration
- Employee Relations
- HR Support
- Onboarding & Orientation
- Office Management
- Vendor Coordination
- Kronos
- Time & Attendance Systems
- Project Coordination
- Leadership
Timeline
Fleet and Logistics Administrator
Metrotek Electrical Services
02.2023 - 01.2026
Executive Assistant to the CEO
Metrotek Electrical Services
08.2022 - 02.2023
Executive Assistant to the VP & Director of Procurement
Wehrung’s Home & Lumber Center
04.2022 - 08.2022
Office Manager
Kuehne and Nagel
06.2020 - 04.2023
Logistics Specialist
T-Mobile
11.2018 - 06.2020
Store Manager / Assistant Manager
Verge Mobile & GoWireless
04.2017 - 11.2018
Business Administration
Purdue University Global
High School Diploma - undefined
William Tennent High School