Rachel Coulter
Adrian,MI
Summary
Organized office professional with experience with various administrative tasks such as preparing reports, scheduling meetings and providing customer assistance.
Overview
10
10
years of professional experience
Work History
Program Secretary
Lenawee County Health Department
05.2020 - Current
- Promoted a positive work environment by providing exceptional support in all aspects of office management.
- Organized successful events and meetings for program participants, fostering a sense of community among stakeholders.
- Ensured timely completion of projects with diligent monitoring.
- Provided excellent customer service as the primary point of contact for residents seeking assistance or information about the programs we offer.
- Maintained accurate records of program activities, facilitating smooth evaluations and audits.
- Created and updated records and files to maintain document compliance.
- Managed both digital and physical filing systems and retrieved documents as required.
- Prepared clearly written and formatted documents and reports.
Job Coach
Goodwill Industries Of Southeastern Michigan
07.2016 - 05.2020
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Increased clients' interview skills through comprehensive mock interviews and constructive feedback sessions.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
Lunch Lady
Aeromark Inc
09.2014 - 07.2016
- Conducted regular equipment maintenance checks to ensure optimal performance and prevent breakdowns during peak hours.
- Reduced food waste through careful portion control and inventory management.
- Cleaned and sanitized surfaces, tools and equipment.
- Fostered a welcoming atmosphere by engaging with students in a friendly manner during meal service.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Implemented efficient food prep methods, reducing wait times during the lunch rush.
Education
No Degree - General
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Tecumseh High School
Tecumseh, MI1998
Skills
- Document Preparation
- File Management
- Report Generation
- Multitasking and Organization
- Valid Driver's License
- Creative Problem-Solving
- Data Entry
- Interpersonal Skills
- Driven and Outgoing
- Staff Support
- Documentation Management
Timeline
Program Secretary
Lenawee County Health Department
05.2020 - Current
Job Coach
Goodwill Industries Of Southeastern Michigan
07.2016 - 05.2020
Lunch Lady
Aeromark Inc
09.2014 - 07.2016
No Degree - General
Brigham Young University - Idaho
High School Diploma -
Tecumseh High School
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