Rachel Crimlisk
Needham,MA
Summary
A self-motivated worker bringing leadership, organizational, and customer relations skills. Independently solve problems and creatively keep a team on task to handle diverse business duties.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Private Care
05.2019 - 01.2022
- Supported disabled son to take next step into independence. Eventually reached independent living in 2021.
Patient Registration Representative
Dedham Medical Associates/Atrius Health
07.2012 - 05.2019
- Assisted hundreds of patients with insurance plans; copays, deductibles, and coinsurance.
- Explained to patient their insurance policy coverage.
- Helped patients understand billing statements.
- Entered all correspondences with patients into patient file.
- Verified eligibility of insurance.
- Collected prepayments, copays, and outstanding balances.
- Assisted external and internal departments.
- Answered and returned phone calls.
- Navigated web-based and Microsoft Office applications.
Cashier
Roche Bros. Supermarkets
10.2010 - 12.2016
- Adhered to ‘Golden Rule’ set of principles.
- Always brought customer to requested products.
- Scanned products into register.
- Processed transaction and payment.
- Requested customer identification for certain discounts and payment.
- Maintained cash drawer and register area stocked and neat.
Administrative Assistant
Tufts Health Plan
09.2009 - 12.2009
- Supported RN Case Managers on day-to-day basis with home care patient admissions.
- Sent out electronic requirements for medical information requested by providers and forwarded information into digital files.
- Processed roughly 60 home care referrals weekly.
Education
Medical Billing And Coding -
The Career Institute of American International College
Braintree, MA07.2008
Skills
- Customer Service and Relations
- Compassion and understanding
- Problem-solving
- Time Management
- Insurance Verification
- Patient Confidentiality
- Payment Collection
- Billing and Insurance Assistance
- Eligibility Determination
- Data Entry
- Drawer Balancing
- Cash Register Operation
Certification
Medical Billing & Coding
The Career Institute of American International College, 2008
I'm very dedicated to physical, nutritional, and spiritual wellbeing.
My hobbies are walking, cycling, health-based research, practicing mindfulness, and learning about self- improvement.
Timeline
Caregiver
Private Care
05.2019 - 01.2022
Patient Registration Representative
Dedham Medical Associates/Atrius Health
07.2012 - 05.2019
Cashier
Roche Bros. Supermarkets
10.2010 - 12.2016
Administrative Assistant
Tufts Health Plan
09.2009 - 12.2009
Medical Billing And Coding -
The Career Institute of American International College
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