RACHEL CRUZ
Cocoa,FL
Summary
Certified Nurse Aide with extensive experience in Homecare facilities, dedicated to delivering quality patient care. Proficient in medical terminology and HIPAA compliance, ensuring a safe and supportive environment for patients. Bilingual professional known for exceptional communication and rapport-building skills, enhancing patient comfort and education. Specialized in vital signs monitoring, medication administration, and patient hygiene assistance, committed to individualized care in fast-paced settings.
Overview
27
27
years of professional experience
Work History
CNA
Pineapple Garden Assisting Living
Rockledge, FL
12.2020 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained patient stability by checking vital signs and weight.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Worked with RN, LPN, CNA, and PT to complete daily plans and daily treatments.
- Assisted coworkers in switching shifts, and completed tasks every day. Maintained the best standards for individualized care in a 15-bed unit by continuously checking in with patients and families, and quickly providing care.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to a registered nurse or physician.
- Administered medications and educated patients and families on correct at-home administration.
- Demonstrated excellent customer service skills when interacting with patients, families, and guests.
- Collected specimens from patients for laboratory testing purposes.
- Transported residents within the facility as needed.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned bedridden patients to prevent bedsores.
- Helped residents walk with or without self-help devices.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Cna/DSS
Bridges BTC
Cocoa, FL
04.2017 - 03.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant maintained best standards for individualized care 14-bed unit by continuously checking in with patients and families and quickly providing care.
Certified nurse aide
Manor Care Health Services
Elizabethtown, PA
02.2012 - 05.2014
- Dedicated healthcare professional, bilingual, skilled in customer and personal service, capable of completing physical checks, monitoring patients to detect unusual or harmful behavior, and reporting observations to professional staff.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Maintained the best standards for individualized care in a 15-bed unit by continuously checking in with patients and families, and quickly providing care. Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals, such as temperature, blood pressure, and blood sugar levels.
- Maintained patient stability by checking vital signs and weight.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Worked with RN, LPN, CNA, and PT to complete daily plans and daily treatments.
- Assisted coworkers in switching shifts, and completed tasks every day. Maintained the best standards for individualized care in a 15-bed unit by continuously checking in with patients and families, and quickly providing care.
Certified nurse aide
Colonial park care Center
Harrisburg, PA
04.2009 - 06.2011
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Maintained best standards for individualized care in a15-bed unit by continuously checking in with patients and families and quickly providing care.
Certified nurse aide
Willow valley Retirement Home
Lancaster, PA
03.2005 - 11.2006
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Assisted patients with daily activities, such as bathing, dressing, grooming, and toileting.
- Collected specimens from patients for laboratory testing purposes.
- Answered call lights promptly, and responded to requests for assistance promptly.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted residents in preparing for activities and social programs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Maintained an accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
- Performed basic laboratory tests such as urine analysis and glucose monitoring.
- Supported daily living activities by serving meals, feeding, ambulating, turning over, and positioning patients.
- Assisted in changing bed linens, and turning and repositioning bedridden patients.
- Shaved and draped, patients are prepared for surgery, treatment, or examination.
- Transported specimens, laboratory items, or pharmacy items, verifying proper documentation, and delivery to authorized personnel.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to the charge nurse.
- Provided physical support to assist patients with bathing, dressing, and toileting.
Certified nurse aide
Lancashire Home
Lititz, PA
04.2002 - 08.2004
- Complete physical checks, monitor patients to detect unusual or harmful behavior and report observations to professional staff.
- Assisted patients with daily activities, such as bathing, dressing, grooming, and toileting.
- Collected specimens from patients for laboratory testing purposes.
- Answered call lights promptly, and responded to requests for assistance promptly.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted residents in preparing for activities and social programs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Maintained an accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
- Performed basic laboratory tests such as urine analysis and glucose monitoring.
- Supported daily living activities by serving meals, feeding, ambulating, turning over, and positioning patients.
- Assisted in changing bed linens, and turning and repositioning bedridden patients.
Certified Nurse Aide
Landis Homes Retirement Community
Lititz, PA
01.1999 - 03.2002
- Landis Home Retirement Community – Lititz, PA, completes physical checks, monitors patients to detect unusual or harmful behavior, and reports observations to professional staff.
- Collected specimens for testing purposes under the direction of medical staff.
- Monitored patient health conditions and reported changes to the nursing staff.
- Participated in developing individualized plans of care based on patient needs.
- Collaborated with interdisciplinary team members to ensure quality patient care was provided at all times.
- Collected specimens from patients for laboratory testing purposes.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
- Answered signal lights, bells, or intercom systems to determine residents' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with procedures such as wound cleaning, catheter insertion, and enemas.
- Planned and served meals and snacks to patients according to prescribed diets.
- Maintained an accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
Cashier
BJ's Wholesale
Lancaster, CA
08.1998 - 05.1999
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in the front lanes.
- Collected and authorized payments from guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Quickly and accurately counted the drawers at the end of each shift.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted over 100 customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Diploma - Medical Billing & Coding
Florida Technical College
Orlando, FL10-2024
Associate of Arts -
Keiser University
Melbourne, FLCertified nurse aide - Cna
Lancaster Nursing School
Lancaster,PA03.2000
LP nurse -
Instituto De Banca Y Comercio - Mayaguez
Puerto Rico05.1998
High School Diploma - Medical administration
Leonides Morales Rodriguez
Lajas, PR06.1996
Skills
- Accurate Vital Signs Assessment
- Mobility Aid Services
- Nutritional Support
- Skin Integrity Management
- Behavior Documentation
- Team collaboration
- Time management
- Maintaining confidentiality
- Flexibility and adaptability
- Physical stamina
- Toileting assistance
- Patient hygiene assistance
- Clinical documentation
- Compassion and empathy
- Patient care
- Multitasking and organization
- Infection control practices
- Empathetic Assistance
- Healthcare Advocacy
- Emergency Preparedness
- Palliative Care Expertise
Affiliations
- crafts
- Baking
- music
Timeline
CNA
Pineapple Garden Assisting Living
12.2020 - Current
Cna/DSS
Bridges BTC
04.2017 - 03.2019
Certified nurse aide
Manor Care Health Services
02.2012 - 05.2014
Certified nurse aide
Colonial park care Center
04.2009 - 06.2011
Certified nurse aide
Willow valley Retirement Home
03.2005 - 11.2006
Certified nurse aide
Lancashire Home
04.2002 - 08.2004
Certified Nurse Aide
Landis Homes Retirement Community
01.1999 - 03.2002
Cashier
BJ's Wholesale
08.1998 - 05.1999
Diploma - Medical Billing & Coding
Florida Technical College
Associate of Arts -
Keiser University
Certified nurse aide - Cna
Lancaster Nursing School
LP nurse -
Instituto De Banca Y Comercio - Mayaguez
High School Diploma - Medical administration
Leonides Morales Rodriguez
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