Rachel Cuentas
Frankfort,KY
Summary
Motivated and community-oriented individual with experience in customer service, childcare, and volunteer outreach. Worked as a crew member at Dunkin’, developing strong teamwork, communication, and multitasking skills in a fast-paced environment. Self-employed as a childcare provider, demonstrating reliability, organization, and responsibility. Actively volunteered at local senior centers and community events, showing compassion and commitment to service. As a bilingual Spanish-English speaker from a pastoral family serving a Spanish-speaking congregation, I have helped immigrants overcome language barriers and connect with resources, reflecting a dedication to cultural understanding and helping others.
Overview
7
7
years of professional experience
Work History
Childcare Provider
Self-employeed
03.2020 - 05.2025
- Worked afternoons as a Child-care provider
- Supervised daily activities and ensured the safety of children in care.
- Developed engaging lesson plans to promote social and emotional growth. Facilitated learning through play, stories, and outdoor activities for successful child outcomes.
- Implemented effective disciplinary strategies to manage behavior positively.
- Coordinated with parents to address concerns and provide updates on the child's progress.
- Ran errands based on the child's needs and schedule
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Volunteer Work With the Community and Ministry
Volunteer Work
01.2018 - 05.2025
- Worked 2-3 volunteer genres in high school.
- Mainly coordinated community evangelical outreach programs for immigrants, enhancing engagement and participation.
- Organized fundraising events, increasing awareness of local issues and resources.
- Mentored new volunteers, providing guidance and support to foster skill development.
- Managed the behind-the-scenes logistics
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by providing a helping hand in any area that needed help
Dunkin Donuts Crew Worker
One Holland- Dunkin Donuts
03.2024 - 11.2024
- Since most Corporate Employers in Frankfort, Kentucky, don't hire until age 16, I had to settle for volunteering and self-employment until I was of age. I am also a young Freshman. When I finally turned 16, I applied to Dunkin.
- Worked 5-8-hour morning shifts before school and volleyball (I was homeschooled).
- Prepared food and beverages according to standardized recipes and procedures.
- Maintained cleanliness and organization in work areas to ensure safety and efficiency.
- Assisted customers with orders, providing exceptional service and product knowledge.
- Operated point-of-sale systems accurately for order processing and cash handling.
- Adapted quickly to changing priorities while maintaining quality service standards.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accomplished a lot of multitasking by balancing the tasks of making drinks, handling customers, and making food all at once.
- Increased customer satisfaction through timely completion of projects and attention to detail in workmanship.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Science - Political Science
Campbellsville University
Campbellsville, KY05-2029
Skills
- I am bi-lingual with Spanish
- Child supervision
- CPR training
- Hygiene and cleanliness
- Activity planning
- Safety awareness
- Behavior management techniques
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Flexible schedule
- Customer service
- Public speaking
- Community engagement
- Decision-making
- Event setup
- Answering phones
- Event planning
- Social media management
- Fundraising
- Cultural awareness
- Cash handling
- Self-discipline
- Multitasking and organization
- Patience and Empathy
- Integrity and honesty
- Verbal and written communication
- Safe food handling
Languages
Spanish
Professional Working
Interests
- Music
- Youth Development Programs
- Community Cleanup
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Animal Welfare Advocacy
- Participating in fundraising events to support local charities, schools, or community projects
- Reading
- Playing Sports
- Advocacy Campaigns
- Adventure Travel
Extracurricular activities
- I play Intramural Sports
- I am involved in and attend many ministries and organizations, such as the Vine Student-Led Worship Service on Tuesdays at Campbellsville University (I am auditioning next week), His Words Not Mine on Thursdays, and more.
- Student Government
-Presidential Ambassador Event Activities at Campbellsville University
Timeline
Dunkin Donuts Crew Worker
One Holland- Dunkin Donuts
03.2024 - 11.2024
Childcare Provider
Self-employeed
03.2020 - 05.2025
Volunteer Work With the Community and Ministry
Volunteer Work
01.2018 - 05.2025
Bachelor of Science - Political Science
Campbellsville University