Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Client Experience Coordinator
United Wholesale Mortgage
09.2021 - Current
Maintained regular contact with multiple vendors to oversee Co-Branded Apparel operations
Contributed to streamlining and improving multiple programs to ensure a seamless client experience
Building multiple reports to collect data to assist these revamps.
Indexing Specialist
United Wholesale Mortgage
07.2020 - 09.2021
Sorting and labeling documents in loan submissions
Assisting team members as a mentor
Helping team lead by providing contests and sending daily huddle recaps.
Store Support Lead
Kohl's Department Store
09.2018 - 07.2020
Organizing and processing all steps in associate lifecycle
Utilizing KRONOS for payroll submission and scheduling
Facilitating all new hire orientations
Employee relations.
Cash Office
Kohl's Department Store
03.2013 - 07.2020
Daily processing of all cash and checks
Ordering money for optimized store wide cash flow
Balancing the safe and checking for discrepancies.
Sales Associate
Kohl's Department Store
10.2004 - 03.2013
Various job responsibilities over the years including Shoe Supervisor, Customer Service, and Point of Sale.
Education
High School Diploma -
Eisenhower High School
01.2001
Skills
Microsoft Suite
KRONOS
Employee Relations
Charity coordination
Desire to Learn
Work Ethic
Work Planning and Prioritization
Relationship Building
Accomplishments
Team Member of the Month: 03/2023 & 06/2024
Associate of the Month, 2019
Hobbies and Interests
Quilting
Knitting
Reading
Baking
Projects
Associates in Action - Kohl's, Supported local charities through a wide variety of venues., Coordinated volunteers for events., Contributions of funds for charitable organizations.