Rachel Czarzasty
Poway,CA
Summary
Personable and dedicated Customer Service Representative with extensive experience in property managnement. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Manager
Czarzasty Properties,LLC
Poway , CA
09.2017 - Current
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Education
Some College (No Degree) - General Studies
NMSU
Alamogordo, NMSkills
- Customer Service
- Verbal and Written Communication
- Reporting and Documentation
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Recordkeeping
- Property Management
Affiliations
I've been very active in volunteering for several groups, IE sports teams and school groups. Lead programs and managed multiple activities for those groups, with great success.
Timeline
Manager
Czarzasty Properties,LLC
09.2017 - Current
Some College (No Degree) - General Studies
NMSU
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