Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Rachel Dailey

GoldenBridge Adult Family Home
Port Angeles,WA
1
Certification
7
years of professional experience

Dedicated and Certified Residential Care Professional with 14 years of dedicated experience delivering exceptional personal care across long-term facilities and adult family homes. Licensed HCA in Washington State with a strong foundation as a certified CAN. Proven history of maintaining regulatory compliance, executing individualized care plans, and providing compassionate, high-quality support to vulnerable adults.

Work History

Resident Manager

5 Months
GoldenBridge Adult Family Home | 03.2026 - Current
  • Managed daily operations to uphold resident care and safety standards.
  • Assisted with the development and implementation of personalized care plans based on resident preferences.
  • Coordinated staff schedules to optimize coverage and improve workflow efficiency.
  • Supported training and mentoring of new staff regarding policies, procedures, and caregiving practices.
  • Monitored adherence to state regulations and licensing standards for adult family homes.
  • Facilitated communication between residents, families, and healthcare providers to enhance care coordination.
  • Collected resident feedback through regular meetings to improve service delivery.
  • Conducted safety inspections across the property and initiated necessary corrective actions.
  • Oversaw daily operations to guarantee smooth functioning of the residential facility.
  • Utilized software for managing resident databases, including personal details, repairs, and lease agreements.
  • Cultivated a sense of community through consistent communication and engaging activities for residents.

Resident Care Coordinator

6 Years 8 Months
Golden Years Personal Care | 07.2019 - 03.2026
  • Coordinated care plans for residents, addressing individual needs and preferences.
  • Monitored resident health statuses, reporting changes to healthcare professionals promptly.
  • Assisted with training new staff on resident care protocols and organizational policies.
  • Developed positive relationships with residents and their families to enhance communication.
  • Implemented activities that promote social engagement among residents and foster a sense of community.
  • Evaluated care services regularly, identifying areas for process improvement.
  • Reviewed staff performance through observation, providing constructive feedback for professional growth.
  • Hired and trained new staff members on facility policies, patient care, and medication distribution.
  • Advocated for residents' rights, promoting dignity and respect in all interactions.
  • Facilitated communication among team members to foster a collaborative work environment for optimal resident support.
  • Collaborated with healthcare providers to develop individualized care plans that optimize residents' quality of life.

Education

High School Diploma

Port Angeles High School | Port Angeles, WA | 07-2000

Skills

Safety compliance
Medication management
Resident assistance
Teamwork and collaboration
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Clear communication
Adaptability and flexibility
Self motivation
Conflict resolution
Staff management

Certification

Certified Home Care Aide (HCA) | Washington State Department of Health (2015 – Present)

Dementia & Mental Health Specialty Training |

Washington State ApprovedCPR and First Aid Certification

CurrentWashington State Food Worker Card |

DSHS Cleared Background Check

Negative TB Screening

Nurse delegation and nurse delegation diabetes

Timeline

Resident Manager

GoldenBridge Adult Family Home
03.2026 - CurrentRead More

Resident Care Coordinator

Golden Years Personal Care
07.2019 - 03.2026Read More

Port Angeles High School

High School Diploma
Read More
Rachel Dailey