Rachel Davis

Wholefoods Market

Dallas , TX

06.2014 - Current

Set positive example for team members by providing high-quality, efficient service.
Trained other employees in customer service, food safety, and performance requirements.
Trained new employees in specific job requirements.
Taught new team members correct procedures for all areas of operations.
Maintained current knowledge of all team position requirements.
Greeted customers with smile and provided friendly service to professionally handle every need.
Cross-trained existing employees to maximize team agility and performance.
Delivered feedback to decision-makers regarding employee performance and training needs.
Demonstrated new products, procedures and techniques to employees.
Provided coaching and mentoring to employees.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Researched training programs to stay up to date with current trends and relevant with job responsibilities and requirements.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Mentored junior employees to improve performance, food safety, and customer service.