Rachel Davis
Pensacola
Summary
Dynamic leader in fast-paced restaurant operations with four years of experience in staff supervision and customer service. Trained new employees and coordinated shift responsibilities to enhance efficiency. Communicated effectively with customers and team members to resolve conflicts and foster a positive environment, showcasing strong organizational and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Akari Sushi
Pensacola
04.2020 - 05.2024
- Oversaw daily operations of sushi restaurant and coordinated staff scheduling to ensure smooth service delivery.
- Trained new employees on service protocols and menu offerings.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels and placed supply orders.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw cleanliness and compliance with health regulations in kitchen area.
- Created promotional events and enhanced social media presence to increase restaurant visibility and attract new customers.
Education
Associate of Arts - General Studies
Pensacola State College
Pensacola, FL05-2021
Bachelor of Arts - Social Work
The University of West Florida
Pensacola, FL06-2026
Skills
- Customer service
- Social media marketing
- Conflict resolution
- Record organization
- Time management
- Team collaboration
- Communication skills
- Multicultural competence
Certification
- Awareness Course in Child Abuse Prevention
Timeline
Manager
Akari Sushi
04.2020 - 05.2024
Associate of Arts - General Studies
Pensacola State College
Bachelor of Arts - Social Work
The University of West Florida