Rachel Delgado
Los Angeles,CA
Summary
Competent Phlebotomy Technician wit experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collections Specialist
The Blood Bank Of Hawaii
2023.06 - 2023.10
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Logged patient information and recorded results into system.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Packaged and shipped specimens to central lab daily.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Reviewed patient records for accuracy and completeness.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in quality assurance and competency assessment initiatives.
- Monitored supply levels and placed orders for laboratory supplies.
CNA
Care Center of Honolulu
2022.06 - 2023.07
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
COVID-19 Screener
Kanu Malama
2021.02 - 2022.07
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
Hospital Service Technician
Blood Bank of Hawaii
2021.06 - 2022.06
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Provided excellent service and attention to customers through phone conversations
- Exceeded customer satisfaction by finding creative solutions to problems
- Improved operations by working with team members and customers to find workable solutions.
Merchandising Associate
TJX Companies
2019.09 - 2021.05
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Assisted in gathering and moving materials and equipment for assigned displays
- Monitored stock to maintain sufficient quantity of featured product
- Displayed appropriate signage for products and sales promotions
- Printed labels and tags for for-sale merchandise
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Sales Associate
ABC Stores
2018.07 - 2019.09
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Built trusting relationships with customers by making personal connections.
Education
Bachelor of Science - Interior Design
University of Northern Philippines
Philippines09.2017
Skills
- Specimen Collection
- Donor Screening
- Attention to Detail
- PPE Compliance
- Clerical Support
- Companionship and Emotional Support
- Responding to Emergencies
- Feeding Assistance Expertise
- Cash Register Operation
- Strategic Selling
- Floor Set Design
- Pricing Controls
- Customer Experience
Certification
- Certified Nursing Assistant - 2021 up to 2025
- Phlebotomy Training - 2021
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer Authorized to work in the US for any employer
Timeline
Collections Specialist
The Blood Bank Of Hawaii
2023.06 - 2023.10
CNA
Care Center of Honolulu
2022.06 - 2023.07
Hospital Service Technician
Blood Bank of Hawaii
2021.06 - 2022.06
COVID-19 Screener
Kanu Malama
2021.02 - 2022.07
Merchandising Associate
TJX Companies
2019.09 - 2021.05
Sales Associate
ABC Stores
2018.07 - 2019.09
Bachelor of Science - Interior Design
University of Northern Philippines
- Certified Nursing Assistant - 2021 up to 2025
- Phlebotomy Training - 2021
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