Rachel Dennis
Pleasant Hill,CA
Summary
Self-motivated and hardworking individual with 10+ years in various retail and customer service positions. Enjoys building genuine relationships while interacting with community members encountered in professional settings. Seeking a position with the opportunity to refine occupational skills and expand personal knowledge to excel professionally.
Overview
11
11
years of professional experience
Work History
Receptionist
Hand And Stone Massage And Facial
10.2022 - Current
- Schedule and confirm appointments for members, repeat prospects, and new guests while building relationships with clients
- Sell monthly Lifestyle memberships, gift cards, service upgrades, and spa products to guests
- Maintain an organized front desk and daily appointment schedule
Retail Sales Supervisor
ThirdLove
03.2022 - 09.2022
- Assisted the Store Leader with management and employee training
- Monitored KPIs and submitted 'Daily Visitor Tracking' statistics
- Submitted bi-weekly merchandising surveys regarding top-selling products and trends
- Received inventory and maintained visual merchandising standards
- Private fitting consultations in the store and virtually.
Retail Sales Associate
Lovesac
03.2021 - 03.2022
- Consistently achieved weekly sales goals and quote commitments
- Extensive certified product knowledge exhibited through dialogue with clients
- Daily product demonstrations on the showroom floor
- Hosted appointments with clients in the showroom and virtually.
Brand Ambassador
Lush Fresh Handmade Cosmetics
10.2019 - 03.2020
- Provided tailored sales experiences for customers including product demonstration
- Educated customers on the company's brand values
- Built customer profiles to provide seamless shopping experiences
- Stocked merchandise following visual guidelines.
Retail Sales Key Holder
Old Navy
06.2013 - 03.2020
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Offered Gap Inc credit applications upon checkout, while increasing conversion annually to become a top performer
- Engaged with customers during transactions while always providing quick, efficient service
- Trained employees on company customer service policies and service level standards
- Merchandised products to ensure SKUs were stocked and organized for maximum sales
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA05.2025
Associate of Science - Addiction Studies
Diablo Valley College
Pleasant Hill, CA05.2023
Associate of Arts - Psychology
Diablo Valley College
Pleasant Hill, CA12.2022
Skills
- Excellent communication
- Time management and organization
- Detail-oriented
- Team player mentality
- Cash handling accuracy
- Adept multitasking abilities
- Cheerful and energetic
Accomplishments
San Francisco State University- Fall 2023 Dean's List, 4.0 GPA
Timeline
Receptionist
Hand And Stone Massage And Facial
10.2022 - Current
Retail Sales Supervisor
ThirdLove
03.2022 - 09.2022
Retail Sales Associate
Lovesac
03.2021 - 03.2022
Brand Ambassador
Lush Fresh Handmade Cosmetics
10.2019 - 03.2020
Retail Sales Key Holder
Old Navy
06.2013 - 03.2020
Bachelor of Arts - Psychology
San Francisco State University
Associate of Science - Addiction Studies
Diablo Valley College
Associate of Arts - Psychology
Diablo Valley College
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