Rachel Derrick
Mountain Home,ID
Summary
Self-Motivated and reliable professional with experience in customer service, small bossiness management, and online platforms.
Strong communication and organization skills with the ability to work independently and stay focused on tasks.
Committed to continuous learning and providing helpful, professional support to customers and clients.
Overview
21
21
years of professional experience
Work History
Etsy Shop Owner/Sole Proprietor
The Professional Legal Forms
Mountain Home, ID
12.2017 - 01.2026
- Managed and operated an independent online shop.
- Created and listed products with clear descriptions and photos.
- Communicated with customers and handled order questions.
- Maintained records for sales and orders.
- Managed product listings and shop organization.
- Assisted customers with questions related to digital purchases.
Twitch
Twitch Streamer/Partner
Mountain Home, ID
12.2017 - 01.2026
- Passionate about learning and committed to continuous improvement
- Strong verbal and written communication skills
- Quick learner with the ability to adapt to new situations.
- Self motivated with a strong sense of responsibility,
- focused on clear communicational problem solving.
- Able to stay focused and work independently.
Waitress/ Events Coordinator
The Desert Inn Restaurant
Mountain Home, ID
03.2016 - 12.2016
- Provided friendly and attentive service to restaurant patrons.
- Took customer orders and ensured accurate food and beverage service.
- Communicated clearly with kitchen staff to ensure timely orders.
- Coordinated small party events and group reservations.
- Organized table arrangements and timing of service of group reservations for special events.
- Managed group seating and event planning.
- Resolved customers concerns in a professional manner
Waitress Supervisor
The Dutch Mill Restuarant
Tillamook, OR
04.2005 - 10.2015
- Supervised waitstaff during shift to ensure smooth restaurant service.
- Assisted servers with tables and customers service.
- Helped train new staff on restaurant procedures and service standards.
- Coordinated table sections and server assignments during shifts.
- Worked with kitchen staff to keep orders accurate and timely.
- Resolves customer concerns ans supported staff when issues arose
Education
Graduate Certificate - Introduction To Project Management
Coursera Online
Online04-2025
High School Diploma -
Tillamook High School
Tillamook Oregon06-1987
Graduate Certificate - Create Customer Support Data Microsoft
Coursea
Online03-2025
Graduate Certificate - Create Customer Support Data With Google Sheets
Coursera
Online03-2025
Graduate Certificate - Introduction To Project Management
Coursera
Online03-2025
Masterrs Degree - Herbal Medicine
Herbs & Owls School of Herbalism
10-2004
Skills
- Small business operations
- Verbal and written communication
- Customers Service Relationship Building
- Customer Relations
- Online Sales
- Problem Solving
- Organization
- Time Management
Timeline
Etsy Shop Owner/Sole Proprietor
The Professional Legal Forms
12.2017 - 01.2026
Twitch
Twitch Streamer/Partner
12.2017 - 01.2026
Waitress/ Events Coordinator
The Desert Inn Restaurant
03.2016 - 12.2016
Waitress Supervisor
The Dutch Mill Restuarant
04.2005 - 10.2015
Graduate Certificate - Introduction To Project Management
Coursera Online
High School Diploma -
Tillamook High School
Graduate Certificate - Create Customer Support Data Microsoft
Coursea
Graduate Certificate - Create Customer Support Data With Google Sheets
Coursera
Graduate Certificate - Introduction To Project Management
Coursera
Masterrs Degree - Herbal Medicine
Herbs & Owls School of Herbalism