Rachel Diaz
Hispanic or Latino,DENVER
Summary
Dynamic healthcare professional with a proven track record at Childerns Hospital, . Skilled in team leadership and HIPAA compliance, I excel in implementing patient safety protocols and improving efficiency, ensuring high-quality patient care and operational excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
30
30
years of professional experience
Work History
Manager
Craig Hospital
04.2011 - Current
- Oversaw clinical operations
- Reduced patient wait times by 30%
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Managed and motTrained staff in HIPAA standards
- Established strong relationships with vendors to negotiate favorable pricing on supplies while maintaining consistent quality levels.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
- Implemented training programs for staff to ensure consistency in procedures and adherence to regulatory standards.
- Collaborated with infection control teams to develop and implement best practices for environmental hygiene.
- Conducted regular inspections of facility cleanliness, addressing any issues immediately to maintain optimal conditions.
- Promoted a culture centered around teamwork and collaboration which resulted in increased employee morale and productivity.
- Improved EVS department efficiency by streamlining processes and implementing new technologies.
- Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
- Reduced infection rates in the facility by enforcing strict cleaning and sanitization protocols.ivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Healthcare Supervisor
Children's Hospital Colorado Anschutz Medical Campus, Aurora
03.2001 - 11.2010
- Led team to 15% efficiency boost
- Managed 50 healthcare staff
- Implemented new patient safety protocols
- Oversaw the hiring, onboarding, and retention of qualified healthcare professionals to maintain a high-quality team.
- Enhanced staff performance through regular training sessions and performance evaTrained staff in HIPAA standards
- Established strong relationships with vendors to negotiate favorable pricing on supplies while maintaining consistent quality levels.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
- Implemented training programs for staff to ensure consistency in procedures and adherence to regulatory standards.
- Collaborated with infection control teams to develop and implement best practices for environmental hygiene.
- Conducted regular inspections of facility cleanliness, addressing any issues immediately to maintain optimal conditions.
- Promoted a culture centered around teamwork and collaboration which resulted in increased employee morale and productivity.
- Improved EVS department efficiency by streamlining processes and implementing new technologies.
- Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
- Reduced infection rates in the facility by enforcing strict cleaning and sanitization protocols.luations.
- Devised strategies to address staff shortages during peak times, ensuring continuity of care without compromising quality.
Manger EVS
Crothall Healthcare Inc.
04.1996 - 05.1998
- Trained staff in HIPAA standards
- Established strong relationships with vendors to negotiate favorable pricing on supplies while maintaining consistent quality levels.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
- Implemented training programs for staff to ensure consistency in procedures and adherence to regulatory standards.
- Collaborated with infection control teams to develop and implement best practices for environmental hygiene.
- Conducted regular inspections of facility cleanliness, addressing any issues immediately to maintain optimal conditions.
- Promoted a culture centered around teamwork and collaboration which resulted in increased employee morale and productivity.
- Improved EVS department efficiency by streamlining processes and implementing new technologies.
- Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
- Reduced infection rates in the facility by enforcing strict cleaning and sanitization protocols.
Education
No Degree - Healthcare Management
Manual High School
Denver, CO03-2001
Skills
- Healthcare Management
- Team Leadership
- Patient Care
- HIPAA Compliance
- Quality Assurance
- Clinical Operations
- Risk Management
- Staff Training
Accomplishments
- Achieved Safety of patients and staff through effectively helping with portal's .during COVID-19 pandemic
- Collaborated with team of 80 in the development of Opening Children's Hospital.Colorado Anschutz Medical Campus Aurora
Timeline
Manager
Craig Hospital
04.2011 - Current
Healthcare Supervisor
Children's Hospital Colorado Anschutz Medical Campus, Aurora
03.2001 - 11.2010
Manger EVS
Crothall Healthcare Inc.
04.1996 - 05.1998
No Degree - Healthcare Management
Manual High School