1. Discuss job performance with employees identify cause and work on resolving problems
2. Evaluated employees job performance, conformance to regulations and recommend appropriate personnel action.
3. Implement corporate or departmental policies, procedures, and services standards in conjunction with supervisors.
4. Interpret and communication work procedures and company policies to staff.
5. Provide employees with guidance in handling difficult or complex problem or in resolving escalate complaints or disputes.
Assistant Manager
Security Finance
Humboldt, TN
10.2008 - 05.2018
Unit Secretary
Decatur Memorial Hospital
Decatur, IL
03.2005 - 04.2008
Answered telephone and direct calls to appropriate staff
Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computers.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Maintained medical records, technical library, or correspondence files.
Operated office equipment, such as voice mail messaging system and use word processing, spreadsheet, or other software application to prepare reports, invoice, financial statements, letters, case histories, or medical records.
Caregiver
Chelp
Decatur, IL
03.2001 - 09.2006
1. Accompanying clients to doctors appointments.
2. Assist with bathing, feeding, medicine.
3. House cleaning, cooking and conversation with clients
Education
Associate in Science (AS) - Healthcare Management
Ultimate Medical Academy-Tampa, Tampa, FL
06.2019
Associate's degree - Office technology
Richland Community College, Decatur, IL
07.2005
Skills
Employee Evaluation
Residential Cleaning
Payroll
Healthcare Management
Caregiving
Word Processing
Medical Office Experience
Practice Management
Office Management
Hospital Experience
Medical Billing
Medical Records
HIPAA
Human Resources
Languages
English - Expert
Timeline
Manager - Security Finance
06.2018 - Current
Assistant Manager - Security Finance
10.2008 - 05.2018
Unit Secretary - Decatur Memorial Hospital
03.2005 - 04.2008
Caregiver - Chelp
03.2001 - 09.2006
Ultimate Medical Academy-Tampa - Associate in Science (AS), Healthcare Management
Richland Community College - Associate's degree, Office technology