Stephanie Lodestro
Ocala
Summary
Hardworking and results-driven manager with 15 years of experience in retail operations and team leadership. Proven track record in directing sales, marketing, and customer service activities while effectively supervising and evaluating employee performance. Skilled in financial operations and project coordination, with a strong focus on organizational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
7-Eleven
06.2020 - Current
- Evaluate employee performance.
- Supervise employees.
- Direct organizational operations, projects, or services.
- Direct financial operations.
- Direct sales, marketing, or customer service activities.
Para Educator
Silver River Mentoring and Instruction
08.2019 - 07.2020
- Assist in bus loading and unloading.
- Clean classrooms.
- Distribute tests and homework assignments and collect them when they are completed.
- Develop instructional materials.
- Monitor student performance.
- Collaborate with other teaching professionals to develop educational programs.
- Maintain inventories of materials, equipment, or products.
Server
AppleBees
05.2019 - 06.2020
- Take customer orders.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Process customer bills or payments.
- Collect dirty dishes or other tableware.
Manager
7-Eleven
04.2011 - 02.2019
- Evaluate employee performance.
- Supervise employees.
- Direct organizational operations, projects, or services.
- Direct financial operations.
- Direct sales, marketing, or customer service activities.
Filing Clerk
Ed Shult Ford Lincoln Hyundai
01.2010 - 01.2012
- Enter information into databases or software programs.
- Operate office equipment.
- Verify accuracy of financial or transactional data.
- Maintain inventory records.
Education
High School Diploma -
Falconer Jr. Sr. High
Falconer, NY06.2008
Phlebotomy - Certified Phlebotomy Technician - In Process
MedCerts
Livonia, MI07.2023
Skills
- Microsoft Word
- Technical Proficiency
- Organizational skills
- Microsoft Outlook
- Compliance audits & assessments
- Delegation
- Google Workspace
- Business development
- Managing budgets in a finance role
- Inventory control
- CPR certified
- Databases
- Payroll
- Project coordination
- Administrative experience
- Account management
- Program Management
- Basic math
- Productivity software
- Appointment scheduling
- Driving
- Management
- Customer service
- Computer operation
- Cash handling
- Attention to detail
- Microsoft PowerPoint
- Market research
- Human resources
- Computer skills
- Team development
- Sales Management
- Retail sales transactions
- Microsoft Office
- Internal audits
- Mobile devices
- Quality Assurance
- Performance management
- Direct Sales
- Salesforce
- Loss prevention
- Microsoft Excel
- Word processing
- Conflict management
- Employee relations
- Manual handling
- Windows
- Marketing
- Leadership
- Front desk
- Budget management
- Team management
- Hospitality
- Presentation software
- Merchandising
- Supervising experience
- Employee Evaluation
Certification
- Life Insurance License, 2025-11-01, 2029-11-01
- Health Insurance License, 2025-11-01, 2029-11-01
- Driver's License, 2019-01-01, 2027-04-30
- CPR/First Aid, 2019-07-01, 2022-07-31
- CPR Certification
- First Aid Certification
- AED Certification
- Food Handler Certification
- ServSafe
- Life & Health Insurance License
- Professional In Human Resources
- Firearms License
- CPR/AED
Willing To Relocate
- Summerfield, FL
- Belleview, FL
- FL
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Availability: Willing to relocate to: Summerfield, FL - Belleview, FL - Florida, Authorized to work in the US for any employer
Accomplishments
Award and recognition for cleanest store in the region.
Certified Multi-store leader.
Certified Store leader Trainer.
Recognition for high standard customer focus.
Recognition for high standard asset protection audit.
Timeline
Manager
7-Eleven
06.2020 - Current
Para Educator
Silver River Mentoring and Instruction
08.2019 - 07.2020
Server
AppleBees
05.2019 - 06.2020
Manager
7-Eleven
04.2011 - 02.2019
Filing Clerk
Ed Shult Ford Lincoln Hyundai
01.2010 - 01.2012
High School Diploma -
Falconer Jr. Sr. High
Phlebotomy - Certified Phlebotomy Technician - In Process
MedCerts