Summary
Overview
Skills
Education
Work History
Timeline
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Rachel Dilich

Rachel Dilich

Estero,FL

Summary

Multi-talented Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Skilled in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Adept at handling any store department. Talent for inventory management and documentation. Ambitious in advancing personal expertise and company sales performance.

Overview

7
7
years of professional experience

Skills

  • Flexible Schedule
  • Product Expertise
  • Effective Customer Upselling
  • Attention to Detail
  • Task Delegation
  • Strong Communication and Interpersonal Skills
  • Ability to Teach and Mentor
  • Planning and Organization
  • Loss Prevention Goals Monitoring
  • Exceeding Customer Expectations
  • Verifying Order Accuracy

Education

High School Diploma -

Barron Collier High School
Naples, FL
05.2015

Work History

Digital Shopper, Cashier

Walmart
08.2021 - 03.2022
  • Maintained high satisfaction ratings by providing advice, direction, and exceptional customer service to assist consumers in making the best available decision.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Line Cook, Cashier

Panera Bread
01.2017 - 02.2021
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Collaborated with/as server(s) to collect information about specific customer desires and dietary needs.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

BOH Line Cook

Rocco's Tacos
05.2019 - 03.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

Shift Lead

Marcos's Pizza
08.2018 - 05.2019
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Sales Floor Associate, Cashier

Walmart
07.2016 - 01.2017
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Timeline

Digital Shopper, Cashier

Walmart
08.2021 - 03.2022

BOH Line Cook

Rocco's Tacos
05.2019 - 03.2020

Shift Lead

Marcos's Pizza
08.2018 - 05.2019

Line Cook, Cashier

Panera Bread
01.2017 - 02.2021

Sales Floor Associate, Cashier

Walmart
07.2016 - 01.2017

High School Diploma -

Barron Collier High School

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Rachel Dilich