Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rachel Dillavou

Albuquerque,NM

Summary

Hardworking biochemistry graduate from the University of New Mexico with a solid background in office administration and reception. Highly skilled at data entry, organized and well-versed in all clerical needs of fast-paced offices and possessing excellent team support abilities. Reliable, punctual and able to muli-task and meet the needs of diverse customers while maintaining professionalism under pressure. Positive with excellent interpersonal communication skills.

Overview

5
5
years of professional experience

Work History

Waitress

Star Brothers
Albuquerque, New Mexico
03.2017 - 01.2018
  • Developed positive relationships with regular customers through friendly conversation.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers

Administrative Assistant, Receptionist

Montgomery Dillavou CPA
Albuquerque, New Mexico
01.2015 - 01.2017
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed database systems containing customer contact information.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Scheduled appointments between clients and customers and internal staff members.
  • Processed invoices for payment using accounting software applications.
  • Greeted visitors and provided general information about the company.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Hostess, Team Leader

Vintage 423
Albuquerque, New Mexico
08.2012 - 05.2015
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Ensured compliance with health and safety regulations at all times.
  • Provided excellent customer service by addressing customer needs promptly.

Education

Bachelor of Science - Biochemistry

University of New Mexico
Albuquerque, NM
05-2019

Skills

  • Customer Service
  • Team Collaboration
  • Complex Problem-Solving
  • Interpersonal Communications
  • Data Entry
  • Time Management
  • Basic accounting
  • Office equipment operations
  • Verbal and written communication
  • Multitasking and prioritization
  • Meticulous and organized
  • Information Protection
  • Positive and professional

Accomplishments

  • National Honor Society

Timeline

Waitress

Star Brothers
03.2017 - 01.2018

Administrative Assistant, Receptionist

Montgomery Dillavou CPA
01.2015 - 01.2017

Hostess, Team Leader

Vintage 423
08.2012 - 05.2015

Bachelor of Science - Biochemistry

University of New Mexico

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Rachel Dillavou