Rachel Dolan
Browns Mills
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
13
13
years of professional experience
Work History
Bartender
Christophers Pub, Toms River
Toms River
10.2022 - 01.2026
- Knowledge of classic and contemporary cocktail recipes
- Experience with POS systems and cash registers
- Food safety protocols for food preparation and handling.
- Ability to engage with customers, listen actively, and build rapport.
Sales Representative
Uras Monuments, Toms River
Toms River
07.2024 - Current
- Provide in-depth product knowledge, recommendations, and demonstrations.
- Communication, customer service, active listening, problem-solving, empathy, adaptability, teamwork, and time management.
- Upselling, cross-selling, customer relationship management (CRM), and closing sales.
Bartender
Cambridge Eateries, Cambridge
Cambridge
10.2012 - 01.2017
- Responsible for managing multiple disciplines across the four partner restaurants. My duties would include but not be limited to, Inventory Management, Scheduling, and Customer Relationship.
Education
High School -
Toms River South High School
01.2002
Skills
- Highly reliable
- Strong multitasking
- Team player attitude
- Customer service expertise
- Creative mixology
- Beer and wine recommendations
- Bar restocking
Timeline
Sales Representative
Uras Monuments, Toms River
07.2024 - Current
Bartender
Christophers Pub, Toms River
10.2022 - 01.2026
Bartender
Cambridge Eateries, Cambridge
10.2012 - 01.2017
High School -
Toms River South High School