RACHEL ELKES

• Managed strategic relationships with prospective and existing business clients, acting as trusted advisor throughout customer buying journey to drive satisfaction and loyalty.
• Manage strategic relationships with prospective and existing business clients, serving as a trusted advisor throughout the customer buying journey.
• Collaborated with Account Managers, Customer Success, and Marketing teams to enhance onboarding processes, boost customer engagement, and ensure long-term adoption.
• Partnered with marketing teams on customer engagement initiatives and campaigns, strengthening relationships and enhancing overall customer experience.
• Partner with marketing teams on customer engagement initiatives and campaigns designed to strengthen relationships and improve customer experience.
• Build relationships with executive stakeholders across Finance, HR, Operations, Procurement, and Executive Leadership.

• Managed portfolio of target accounts through personalized engagement strategies, enhancing client relationships.
• Built trusted relationships with multiple stakeholders to understand business priorities and identify opportunities for future partnership.
• Executed strategic follow-up campaigns and account engagement initiatives that increased customer interest and sales opportunities.
• Executed follow-up campaigns and engagement initiatives to drive customer interest and identify sales opportunities.
• Exceeded outreach and meeting goals while prioritizing customer experience and maintaining a consultative approach.

• Managed end-to-end relationships for more than 30 corporate and private event clients, serving as the primary point of contact throughout the planning and execution process.
• Crafted customized event strategies that aligned with client goals, budgets, brand identities, and guest experiences.
• Negotiated vendor contracts and managed event budgets exceeding $600,000 while maintaining exceptional client experiences.
• Developed customized event strategies aligned with each client's goals, budget, brand, and guest experience.
• Delivered post-event reports with actionable recommendations to enhance future event performance and boost customer satisfaction.
• Negotiated vendor contracts and managed event budgets over $600,000, ensuring high-quality client experiences throughout.

• Cultivated relationships with candidates, hiring managers, and business stakeholders to enhance recruiting effectiveness.
• Collaborated with internal marketing teams on employer branding initiatives, recruiting campaigns, and networking events to attract top talent.
• Coordinated recruiting and community engagement events that increased candidate pipeline by 20%.
• Utilized CRM tools and performance metrics to refine engagement strategies and elevate recruiting success.
• Received the Rising Star Award for exceeding performance goals and demonstrating leadership across the organization.

• Supported planning and execution of over 60 corporate and community events, enhancing attendee satisfaction.
• Coordinated event logistics and client communications, ensuring seamless experiences for guests.
• Developed social media content to promote events and boost community engagement.

Event Management Certification