Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Ewing

Centerville

Summary

Self-motivated banking professional excelling in customer service, relationship building and business growth. Looking to leverage my experience and knowledge into a leading role in the financial industry.

Overview

9
9
years of professional experience

Work History

Vice President - Branch Manager

JPMorgan Chase
Park City, UT
05.2024 - Current
  • Mentored emerging leaders, enhancing team capability and succession planning within the organization.
  • Managed and coached top-performing National Achiever bankers, contributing to sustained high production and performance excellence.
  • Upheld customer service score of +90% throughout fiscal year.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Vice President Market Expansion Branch Manager

JPMorgan Chase
Apex, NC
04.2023 - 05.2024
  • Managed top performance level throughout 2023 in new build division of the firm
  • Grew deposits and investments +90mm
  • Upheld customer service score of +89% throughout fiscal year
  • Market Culture Champion. Led market and region level meetings to uphold Chase's standard of positive culture.

Vice President Multi-Site Branch Manager

JPMorgan Chase
Ogden, UT
09.2021 - 05.2023
  • Managed three full-service Branches
  • Coach, develop, motivate and support 20+ Bankers and Associates across multiple branch locations
  • Promote a strong control environment to evaluate, manage and conduct new and existing business by adhering to risk/control expectations, procedures, and processes

Vice President Branch Manager

JPMorgan Chase
Ogden, UT
08.2020 - 09.2021
  • Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every customer
  • Drive deposit and investment growth
  • Address client issues promptly and effectively

Personal Banker - Manager on Duty

JPMorgan Chase
Farmington, UT
03.2018 - 08.2020
  • Took a lead role by helping the Branch meet sales objectives contributing to top performance level
  • Oversaw operations of the Branch in the absence of management

Teller

JPMorgan Chase
Beaver, WV
04.2017 - 03.2018
  • Ensure customer satisfaction with patience and a positive attitude
  • Balance cash drawer, ATM's and vaults, handling $25k+ per day
  • Adhere to strict opening and closing procedures to protect employees and bank assets

Education

Bachelor of Science - Biology

Stephen F. Austin State University
Nacogdoches, TX

Skills

  • Team leadership
  • Coaching and mentoring
  • Risk management
  • Business development

Timeline

Vice President - Branch Manager

JPMorgan Chase
05.2024 - Current

Vice President Market Expansion Branch Manager

JPMorgan Chase
04.2023 - 05.2024

Vice President Multi-Site Branch Manager

JPMorgan Chase
09.2021 - 05.2023

Vice President Branch Manager

JPMorgan Chase
08.2020 - 09.2021

Personal Banker - Manager on Duty

JPMorgan Chase
03.2018 - 08.2020

Teller

JPMorgan Chase
04.2017 - 03.2018

Bachelor of Science - Biology

Stephen F. Austin State University

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