Rachel Fernandez

• Improved client satisfaction by providing personalized care and attention to their unique needs.
• Increased comfort levels for clients with disabilities by implementing customized care plans.
• Assisted clients in maintaining independence through consistent support and encouragement.
• Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
• Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
• Provided emotional support for clients during difficult times, fostering trust and strong rapport.
• Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
• Served as an advocate for the rights of elderly individuals receiving personal care services within their home environments.
• Enhanced patient satisfaction by carefully administering medications according to physician orders and monitoring for side effects.
• Streamlined medication distribution processes by maintaining accurate records and updating patient profiles in a timely manner.
• Contributed to a positive patient experience by providing compassionate care while administering medications and addressing concerns or questions.
• Assisted pharmacists with inventory management tasks such as ordering supplies, receiving shipments, and conducting periodic audits for expired medications.
• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
• Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.

• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Maintained clean, safe and well-organized patient environment.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Provided basic grooming and hygiene assistance to patients.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.

Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.

Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximum business operational efficiency .

Rotated merchandise and displays to feature new products and promotion.

Managed vendor selection and relations to guarantee best pricing and on-time deliveries.

Created work schedules

Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.