Rachel Flattery
Colorado Springs,CO
Summary
Facilitated effective communication among team members. Adapted to changing project requirements with ease. Supported team objectives through reliable collaboration.
Overview
16
16
years of professional experience
Work History
Personal Care Worker (PCW)
A Physicians Home Care
06.2018 - Current
- Enhanced client well-being through effective management of daily chores and medication administration. Facilitated errands and delivered consistent, around-the-clock care.
Benefits Specialist
Department of Human Services Office
09.2022 - 08.2025
- Managed client cases by processing applications and determining eligibility for benefits. Guided clients through complex case issues to ensure timely resolutions. Collaborated with team members to enhance client support services.
Correctional Officer
CoreCivic in Ordway
04.2021 - 04.2022
- Oversaw inmate behavior and enforced pod regulations through systematic contraband checks and accurate headcounts.
Intake Specialist
EviCore Healthcare Formerly Care Core National
01.2019 - 11.2021
- Managed medical billing and coding processes to enhance operational efficiency. Guided clients through inquiries related to their cases. Provided comprehensive support for client concerns and questions.
Independent Contractor
Yellow cab driver
01.2016 - 08.2018
- Ensured safe transportation of clients to designated locations and promptly responded to ride requests.
Independent Contractor
The Gazette
01.2010 - 08.2016
- Executed daily newspaper deliveries from 1 AM to 6 AM, ensuring timely service for clients over six consecutive years.
Education
Spanish
Pikes peak community college
Colorado Springs, COSkills
- Achieved high levels of customer satisfaction through effective food service management Improved operational efficiency by implementing strategic time management practices Maximized documentation accuracy using advanced Microsoft Excel techniques Elevated service quality by meticulously reviewing documentation Fostered positive guest experiences through dedicated service initiatives
Hobbies
I love to learn new things, when you give me a challenge I work hard at it and succeed, I'm very ambitious And I strive to be successful at whatever I do.
Timeline
Benefits Specialist
Department of Human Services Office
09.2022 - 08.2025
Correctional Officer
CoreCivic in Ordway
04.2021 - 04.2022
Intake Specialist
EviCore Healthcare Formerly Care Core National
01.2019 - 11.2021
Personal Care Worker (PCW)
A Physicians Home Care
06.2018 - Current
Independent Contractor
Yellow cab driver
01.2016 - 08.2018
Independent Contractor
The Gazette
01.2010 - 08.2016
Spanish
Pikes peak community college