Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Rachel Gadd

Cambridge,USA

Summary

Dynamic professional with over 25+ years in customer service, excelling in fast-paced environments & and empathic service provider, ready to serve and love well at all I do.

I have excelled in not only hospitality environments, but also caregiving. Skilled in the kitchen; a gardener/herbal tea company owner & holistic wellness advocate. With coordination and empathetic care, I deliver high-quality service while maintaining organization and efficiency. A self-starter committed to excellence in every task. Extended experience with youth; including job coaching and working in various youth-related organizations (4-H, church youth group, Campfire, choir and praise team, Vacation Bible School), and working with the developmentally challenged- age ranges from infant through young adults.

Overview

2026
2026
years of professional experience

Work History

Insurance Coordinator

Jeffries Chiropractic & Wellness

Insurance Coordinator/Chiropractic Assistant/Class IV Laser Therapist

SEORMC Sports Med & Rehab

Self Employed

Country Roads Catering
Chandlersville, OH

Housekeeper Manager

Howe Management Group
Caldwell
09.2025 - Current
  • Supervised performance of housekeeping and laundry staff through personal inspections and other quality control measures.
  • Worked with purchasing department to maintain cleaning supply and equipment inventory.
  • Assisted in hiring and training new housekeeping employees.
  • Inspected guestrooms and public areas throughout facility and monitored housekeeping performance.
  • Resolved staff performance problems and personal conflicts with hands-on approach.
  • Determined work required for each job, estimating time and labor required to meet targets.
  • Delivered efficient, high-quality cleaning services with skilled employee management.

Brand Affiliate

Self Employed
04.2018 - Current
  • Practicing my own holistic health and wellness/herbal tea making

Volunteer Coordinator

John Glenn High School Marching Band
New Concord, OH
2019 - 2025

For the past 6 years, I volunteered as food coordinator for the Jon Glenn high school Marching Band.

Coordinated menus specific to the Marching Band’s events and calendar for the year. Acquired and prepared, delivered and served food at most all football games, as well as band competitions and banquets.

Organized and coordinated directly with the band, instructor pertinent details regarding each students needs, and specific allergies or special dietary needs

Acquired and implemented sponsorships, and operated within the Marching Band‘s budget each year.

Receptionist/4-H Educator Assistant

OSU Extension Guernsey County
Old Washington, OH
2000 - 2003
  • Managed front desk operations and ensured smooth visitor check-in processes.
  • Assisted in scheduling appointments and maintaining staff calendars efficiently.
  • Handled incoming calls, providing accurate information and directing inquiries appropriately.
  • Assisted the extension educator with planning an implementing for each programs, as well as as for age, camp, being Dean of Girls each camp, as well as Line Dancing Instructor and assistant Craft class educator.
  • Maintained office supplies inventory, ensuring availability for daily operations.
  • Helped conduct 4-H Council meetings, sending emails and updates to appropriate groups regarding information pertaining to clubs; events, Fair, etc.

Education

Some college - undefined

Bowling Green State University

undefined

Zane State College

High School Graduate -

Meadowbrook High School
Byesville, Ohio
06.1998

Skills

  • Customer service experience for over 25 years
  • Excel in customer care/serving well
  • Over 25 years in the customer service field
  • Familiar with Guernsey & Muskingum and parts of surrounding counties
  • Tenured service in the hospitality industry; including catering
  • Extended experience with receptionist positions in various settings
  • Experience with the care of special needs clients
  • Experience servicing people of all ages
  • Able to multitask in fast paced environments
  • Organized and clean

LANGUAGE

English
Fluent

Timeline

Housekeeper Manager

Howe Management Group
09.2025 - Current

Brand Affiliate

Self Employed
04.2018 - Current

Insurance Coordinator

Jeffries Chiropractic & Wellness

Some college - undefined

Bowling Green State University

undefined

Zane State College

Insurance Coordinator/Chiropractic Assistant/Class IV Laser Therapist

SEORMC Sports Med & Rehab

Self Employed

Country Roads Catering

Volunteer Coordinator

John Glenn High School Marching Band
2019 - 2025

Receptionist/4-H Educator Assistant

OSU Extension Guernsey County
2000 - 2003

High School Graduate -

Meadowbrook High School
Rachel Gadd