Rachel Gallant
Dayton,TN
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
16
16
years of professional experience
Work History
Assembler
Lazy Boy
Dayton, TN
08.2023 - 03.2024
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Inspect finished products for defects and conformance to customer requirements.
Assembler
Suburban Manufacturing
Dayton, TN
01.2021 - 06.2023
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Test assembled products for accuracy and functionality prior to final packaging.
- Inspect finished products for defects and conformance to customer requirements.
Server/Cahier
Dixie Cafe
Hearne, TX
08.2014 - 11.2016
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
Recptionist
Frank Management Group
Austin , TX
03.2008 - 08.2013
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
Crockett High School
Austin, TX05-2007
Skills
- Clerical Support
- Administrative Support
- Scheduling
- Technical Support
- Data Entry
- File Management
- Time Management
- Verbal and written communication
- Organization skills
- Tech-Savvy
Timeline
Assembler
Lazy Boy
08.2023 - 03.2024
Assembler
Suburban Manufacturing
01.2021 - 06.2023
Server/Cahier
Dixie Cafe
08.2014 - 11.2016
Recptionist
Frank Management Group
03.2008 - 08.2013
High School Diploma -
Crockett High School
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