Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Garcia

Barre,ON

Summary

Document Management Specialist, providing general administrative back-up and other duties. 1 year of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail. Document Processing Specialist developing and implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail.

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Document Management

IMD Medical
07.2021 - 11.2021
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Assisted with document troubleshooting and recovery of medical documents and files.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Converted documents from one application to another.

Medical Receptionist

Pearl Family Practice
09.2019 - 01.2020
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Maintained current and accurate medical records for patients.
  • Prepared and processed patient referrals and transfer requests.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Answered phone calls and messages for 2-physician family medical facility, scheduling appointments, and handling patient inquiries.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Conducted patient intake interviews, recording and documenting relevant information.

Education

Certificate in Health Science - Health Care

Georgian College
Barrie, ON
04.2024

Skills

  • Records Management Systems
  • Document Distribution
  • Document Sorting
  • Project Support
  • Quality Assurance
  • Compliance Controls
  • Preventive Maintenance
  • Safety Regulations
  • Clean Rooms Expertise
  • Greeting Visitors
  • Records Maintenance
  • Reading Comprehension
  • Records Management

Certification

- First Aid

- Red Cross Youth Facilitator

- Work Place Safety

Timeline

Medical Document Management

IMD Medical
07.2021 - 11.2021

Medical Receptionist

Pearl Family Practice
09.2019 - 01.2020

Certificate in Health Science - Health Care

Georgian College