Rachel Gee
Phoenix,AZ
Summary
Dynamic project manager with a proven track record of driving commercial pool projects, excelling in client relationship management and regulatory compliance. Expert in streamlining administrative processes and ensuring compliance with industry standards in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Administrator/Project Manager
Presidential Pools & Spas
03.2013 - Current
- Act as primary client liaison, delivering updates and resolving issues to achieve 100% client satisfaction ratings.
- Streamline administrative processes, including health & building permit, invoicing, and warranty documentation.
- Responsible for all procurements, ensuring timely availability of equipment and materials to prevent delays.
- Compile and organize data for bid proposals, including quantity takeoffs and cost breakdowns, using Bluebeam, PlanSwift, Procore, IsqFt.
- Manage warranty claims for completed projects, coordinating with contractors to resolve issues within [3] days on average, enhancing client trust.
- Negotiate contracts with suppliers and subcontractors, achieving cost savings while maintaining quality standards.
- Ensure compliance with ADA, health codes, and local regulations through thorough site inspections and documentation.
Office Manager
Cameo Pools
05.2007 - 03.2013
- Managed general administrative tasks including answering phones, handling correspondence, and processed accounts.
- Processed accounts payable/receivable, tracked budgets for pool installations or renovations, and manage invoicing for equipment and materials.
- Organize and distribute construction drawings, permits, and contracts.
- Act as the primary point of contact for clients, architects, engineers, and vendors.
Education
No Degree - Business Administration
Alfred State College
Alfred, NYSkills
- Estimating Assistance & Bid Preparation
- Project Management & Scheduling
- Regulatory Compliance (eg, ADA, health codes)
- Contract Negotiation & Vendor Management
- Client Relationship Management
- Team Leadership & Stakeholder Collaboration
- Construction Administration & Documentation
- Warranty Administration & Claims Resolution
- Software: MS Project, MS Office PlanSwift, Bluebeam, Excel, Procore
Timeline
Administrator/Project Manager
Presidential Pools & Spas
03.2013 - Current
Office Manager
Cameo Pools
05.2007 - 03.2013
No Degree - Business Administration
Alfred State College