Rachel Gonzalez
Santa Monica ,CA
Summary
I've worked in a variety of diverse environments over the past six years, earning valuable experience involving people development, flexibility adjusting to new environments, and exceeding expectations in issue resolution. I'm seeking for a role that will highlight my strong interpersonal development and creative abilities while also increasing my knowledge as part of my long-term professional goals.
Overview
6
6
years of professional experience
1
1
Certificate
4
4
years of post-secondary education
Work History
Team Lead
Jeni's Splendid Ice Creams LLC
Venice, CA
07.2020 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues, and maintain high standards of functionality and safety
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Worked different stations to provide optimal coverage and meet production goals.
Personal Nanny
Multiple Employers
, CA
11.2013 - Current
- Facilitated relationships with children and parents by developing positive and nurturing environments to support child social and emotional growth..
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Organized different types of activities to enhance physical and intellectual activities to support development of fine motor, gross motor and cognitive skills.
TV Production Assistant
Masterchef Season 12 Finale
Van Nuys, CA
11.2021 - 11.2021
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
- Handled confidential matters and errands for guest stars and cast members.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Interacted positively with live audience members when escorting to and from stages during filming.
Manager
HOLY CRAB
ARCADIA, CA
12.2017 - 03.2021
- Promoted to manager in Feb 2021—improved monthly sales by 20%, by incorporating new advertising and marketing strategies.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized performance by monitoring daily activities and mentoring team members.
- Started as server—took orders, bussed tables, prepared to-go orders, opened and closed store.
Host
Shogun Hibachi & Sushi
Pasadena, CA
02.2019 - 08.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating, and making adjustments to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Cashier/ concession worker
Sierra Madre Little League
Sierra Madre, CA
02.2014 - 01.2018
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept warm food and snack areas stocked with fresh selections and arranged to entice orders.
Freelance Artist
Set +Stage Creative Group Project
Vernon, CA
08.2017 - 09.2017
- Collaborated with art director to implement artistic vision.
- Improved operations through consistent hard work and dedication.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed art and design concepts.
Education
Associate of Arts - Arts and Social Behavioral
Pasadena City College
Pasadena, CA 08.2017 - 06.2020
Bachelor of Arts - Sociology
California State University - Los Angeles
Los Angeles, CA 08.2020 - Current
Skills
Interpersonal Communication
Organization and Time Management
Cultural Awareness
Teamwork and Collaboration
Strategic planning and Problem solving
Financial Management
Certification
Certified First Aid CPR AED, American Heart Association
Timeline
TV Production Assistant
Masterchef Season 12 Finale
11.2021 - 11.2021
Certified First Aid CPR AED, American Heart Association
09-2020
Bachelor of Arts - Sociology
California State University - Los Angeles
08.2020 - Current
Team Lead
Jeni's Splendid Ice Creams LLC
07.2020 - Current
Host
Shogun Hibachi & Sushi
02.2019 - 08.2019
Manager
HOLY CRAB
12.2017 - 03.2021
Freelance Artist
Set +Stage Creative Group Project
08.2017 - 09.2017
Associate of Arts - Arts and Social Behavioral
Pasadena City College
08.2017 - 06.2020
Cashier/ concession worker
Sierra Madre Little League
02.2014 - 01.2018
Personal Nanny
Multiple Employers
11.2013 - Current