Rachel Grathen
Green Bay
Summary
Experienced nonprofit professional with a focus on program development, advocacy, and community outreach. Proven track record in leadership roles at organizations such as the YMCA and as a program director for 21st Century Community Learning Centers, managing teams, budgets, and partnerships to deliver impactful programs. Holds a degree in special education, utilizing a trauma-informed and inclusive approach. Dedicated advocate for victims of sexual assault, supporting survivors and promoting awareness within the community. Strong background in adaptability, communication, customer service, and event coordination, driving meaningful community connections and sustainable impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sexual Assault Victim Advocate
Family Services of Northeast Wisconsin
Green Bay, WI
09.2025 - Current
- Provided emotional support to survivors of sexual assault during crisis situations.
- Coordinated resources and referrals for clients to access medical and legal services.
- Collaborated with law enforcement to ensure victim rights are upheld during investigations.
- Maintained accurate case documentation in compliance with organizational policies.
- Educated community members on sexual assault awareness, improving public understanding and prevention efforts.
Bartender/ Server
Amphora Wine Bar
Green Bay, WI
10.2022 - 12.2025
- Providing recommendations based on guest preferences, understanding wine varietals and regions, and serving wine at the correct temperature using appropriate glassware.
- Mixing and serving a variety of alcoholic and non-alcoholic drinks, including cocktails, beers, and wine.
- Greeting guests, taking orders, providing recommendations, and ensuring a positive and enjoyable experience.
- Taking food orders, delivering food to tables, and potentially assisting with food preparation or presentation.
- Maintaining a clean and organized bar area, managing inventory, restocking supplies, and handling cash and credit card transactions.
- Adhering to all relevant laws and regulations regarding the sale and service of alcohol, including checking IDs and monitoring for intoxication.
- Collaborating with other staff members, including servers, kitchen staff, and management, to ensure efficient and seamless service.
Youth Teen and Family Program Director
Greater Green Bay YMCA
Green Bay, WI
06.2024 - 09.2025
- Deliver ongoing youth program classes and opportunities in areas of gymnastics, ninja, enrichment and youth sports.
- Hire, onboard, train, develop, engage, and retain team members and volunteers.
- Making, Monitoring and adhering to established budgets.
- Serve as a first responder; responding, reporting, and preventing.
- Act according to facility protocol to ensure safety of all staff, children and volunteers.
- Cultivate relationships and lead a team to support and participate in the annual giving campaign.
- Build relationships with the community and community partners
- Plan and coordinate events for members and families in the community
21C Program Director
Greater Green Bay YMCA
Green Bay, WI
11.2022 - 05.2024
- Hiring, onboarding, and training staff.
- Developing and leading monthly professional development: for staff.
- Creating an After School Improvement Plan: in collaboration with the Green Bay Public Schools, using data and feedback.
- Developing and implementing Project Based Learning activities: with an emphasis on academic outcomes.
- Building community collaborations.
- Ensuring effective communication: between school and program staff and parents.
- Meeting grant requirements.
- Following YMCA and Green Bay Public Schools safety protocols.
Substitute Teacher
Green Bay Area Public School District
Green Bay, WI
02.2022 - 10.2022
- Take instructions from the school office and lead teacher about handling classroom instruction
- Ensure that classroom instruction is handled according to the school’s policies, goals, and objectives
- Manage student behavior and classroom order
- Refer to the lesson plan left by a lead teacher and ensure that appropriate measures are taken to follow it
- Create a substitute teaching/instruction report at the end of each day
Substitute Teacher
Fidelis/Stevens Point District
Stevens Point, WI
10.2021 - 12.2021
- Take instructions from the school office and lead teacher about handling classroom instruction
- Ensure that classroom instruction is handled according to the school’s policies, goals, and objectives
- Manage student behavior and classroom order
- Refer to the lesson plan left by a lead teacher and ensure that appropriate measures are taken to follow it
- Create a substitute teaching/instruction report at the end of each day
Barista/Barista Trainer
Starbucks
Green Bay/Stevens Point, WI
01.2019 - 12.2021
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Handled cash and processed payments accurately to avoid errors.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Taught proper procedures and strategies for success to new employees.
Program Leader/Teen Coordinator
Boys and Girls Club of Portage County
Stevens Point, WI
10.2016 - 04.2021
- Supervised and supported student’s 1st-12th grade in programs, providing a safe and fun environment after-school
- Implemented and planned well-received activities and events, including health and wellness, art, sports and rec, education, and leadership programs.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Established and maintained clean and comfortable environments in the club building and classrooms by vacuuming, cleaning and sanitizing materials at the end of each night
In-Home Child Caregiver
Holbrooke Family
Green Bay, WI
06.2017 - 08.2019
- Provided individual care during the summer for two children, one with Special Needs, ages 9 and 10
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating crafts, outdoor play and games.
- Met with parents about daily activities, positive developments and issues.
- Helped children with hygiene-related tasks such as brushing teeth, bathing, and grooming.
- Entrusted to handle confidential and sensitive situations in professional matters.
Education
Bachelor of Science - Special Education, Intellectual Disabilities
University of Wisconsin-Stevens Point
12-2021
Skills
- Community engagement
- Effective communication
- Team collaboration
- Budget administration
- Innovation and creativity
- Volunteer management
- Program development
- Event coordination
Affiliations
- Leadership HSSD, 2024-2025
- Election Poll Worker, 2020-2021
Certification
- First Aid CPR - 2025-01
- Youth Mental Health First Aid - 2024-03
Timeline
Sexual Assault Victim Advocate
Family Services of Northeast Wisconsin
09.2025 - Current
Youth Teen and Family Program Director
Greater Green Bay YMCA
06.2024 - 09.2025
21C Program Director
Greater Green Bay YMCA
11.2022 - 05.2024
Bartender/ Server
Amphora Wine Bar
10.2022 - 12.2025
Substitute Teacher
Green Bay Area Public School District
02.2022 - 10.2022
Substitute Teacher
Fidelis/Stevens Point District
10.2021 - 12.2021
Barista/Barista Trainer
Starbucks
01.2019 - 12.2021
In-Home Child Caregiver
Holbrooke Family
06.2017 - 08.2019
Program Leader/Teen Coordinator
Boys and Girls Club of Portage County
10.2016 - 04.2021
Bachelor of Science - Special Education, Intellectual Disabilities
University of Wisconsin-Stevens Point