Rachel Greco
Clearwater,FL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
16
16
years of professional experience
Work History
Moving Consultant
PODS Enterprises
03.2020 - 09.2024
- Effectively helped inbound prospecting clients plan a move and arrange logistics in a high call volume setting
- Engaged with potential customers to build rapport using effective communication skills that helped to identify and resolve any issues or concerns
- Built urgency while providing details of service values to offer a solution that fit the individuals needs
- Created a robust pipeline and held a close rate by 67% in just 3 months
Retail Sales Associate
Pier One Imports
10.2017 - 02.2020
- Greeted customers and helped with product questions, locating items, and purchases
- Engaged in friendly conversation with customer to better uncover individual needs
- Developed strong rapport with customers and created positive impression of business
- Used in-store system to locate inventory and place special orders for customers.
Dental Insurance Specialist
NAFMD
09.2012 - 10.2017
- Handled approximately 40 calls per day and implemented promotional strategies to increase customer base
- Determined client needs by actively listening in order to implement appropriate dental plan
- Finalized sales and collected necessary deposits as a top tier agent
Customer Care Representative
GSI Commerce
08.2008 - 07.2012
- Assisted over 80 customers every day with questons and orders while upholding a positive attitude
- Responded to customer needs through competent customer service and prompt problem-solving
- Maintained up-to-date knowledge of product and service changes
Education
A.S. Degree -
St. Petersburg College
Clearwater, FL05.2025
High School Diploma -
James Madison High
Norcross, GA05.2003
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Customer Relations
- Multitasking
- Excellent Communication
- Time Management
volunteering
Salvation Army
Social Services receptionist
Aided in kitchen and food pantry
Janitorial duties as needed
Brevard SPCA
Cleaned Kennels
Bathed cats and dogs
Walked dogs as needed
Assisted staff with various
tasks including nail trimming,
medical care and training
Timeline
Moving Consultant
PODS Enterprises
03.2020 - 09.2024
Retail Sales Associate
Pier One Imports
10.2017 - 02.2020
Dental Insurance Specialist
NAFMD
09.2012 - 10.2017
Customer Care Representative
GSI Commerce
08.2008 - 07.2012
A.S. Degree -
St. Petersburg College
High School Diploma -
James Madison High
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